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REQ: REQ PRT TYPE: TYPE TRK TN 4 1 3 0 DATE PAGE DES 00000 TN 004 1 03 00 VIRTUAL TYPE MUS CUST 0 XTRK EXUT TIMP 600 BIMP 600 AUTO_BIMP NO NMUS YES RTMB 40 1 DATE 30 JUL 2009 Let me know if this is not what your looking for

Sorry we have a converter connected to the mp3 player for this purpose, and then wired onto a bix connected to the card

REQ: prt TYPE: rdb CUST 0 ROUT 40 TYPE RDB CUST 00 ROUT 40 DES MUSIC TKTP MUS NPID_TBL_NUM 0 VTRK NO NODE ICOG OGT SRCH LIN STEP BDCT YES ACOD 7040 TARG CLEN 1 OABS TIMR ICF 512 OGF 512 EOD 13952 DSI 34944 NRD 10112 DDL 70 ODT 4096 RGV 640 GRD...

When I try pressing f1 on the keyboard it simulates pressing key 00 on my set(ACD KEY) pressing f2 simulates pressing key 01 (an SCR KEY) Im thinking the docs reference f1 as if it were default(Possibly a handsfree/speaker option programmed to a key itself) Does anyone know about this...

I'm still somewhat of a beginner when it comes to PBX things. Currently our 1 ran route(MP3 Player) that we use for music is giving a problem. This may also be normal behavior though, it's just annoying. What happens is when listening to it, while in hold of one of our queues(Using CC6), the...

Running CS1000 with CC 6.0 Hi, In CC6 or PBX, Is there a way to find out which party disconnected a call? In CC6's Call-By-Call Report, it shows call released with no other details. After some testing "Call Released" is what it shows whether the agent or calling party released.

This is on a PRI environment

One other thing to add, is tthat we have access to make changes through Element Manager, if anyone knows how to do it that way.

We are using 3904/3905 sets here. If it was only 4/5 difference outgoing numbers, I would have done it that way for sure, since im pretty comfortable with it. I've seen a type of setup some time back with the "dialing codes" method, although I am not sure if it was cs1000. Just was given a non...

Hi Everyone, Im new to these forums, as well as telephony PBXs. I've been thrown in a position to administer a CS1000E and CC6 setup at work. Up until now I've been able to make easy changes like new/chg sets, create cdns/acds, and play with the clid entries. I do have the nortel core...