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  1. jceruma

    Mitel 5000 ARS... please shoot me

    Have you tried to use numbering plan - facility groups and route groups? ARS is using this forms to route the calls to the right trunk groups.
  2. jceruma

    Mitel 3300 embedded voice mail incoming calls

    It look's like attendant overflow then MOH till the attendant pick the call.
  3. jceruma

    How to setup hotdesking on 3300 ICP Controlled (MCD 5.0 SP2)

    - ICP/PBX Assignment form Enter a PBX number YES for local PBX Change Member, enter IP address for your controller in the Network IP Address field. - Cluster Element Assignment form Create Cluster Change Member Enter 1 in the PBX Number/Cluster Element ID field Enter xxxx in the Cluster Element...
  4. jceruma

    How to setup hotdesking on 3300 ICP Controlled (MCD 5.0 SP2)

    just hit OK then continue

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