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  1. Ricadri

    Converse-on and Voice Portal integration

    Thanks a lot, it works now...
  2. Ricadri

    Converse-on and Voice Portal integration

    Hi, Can I have some help on this point please ? Regards Adrien
  3. Ricadri

    Converse-on and Voice Portal integration

    Hi, How can I integrate a Voice Portal app in the switch using converse-on command on a vector ? I think I have to create a specific Hunt Group as a Skill, and agents, but hiw can I log agents on the AVP stations ? Do you have examples of Vector, Agents, Skills... ? I have CM3, with AVP 3...
  4. Ricadri

    Upgrade 46xxscr file won,t clear from phone

    I had forget : check also : - if the 46xxupgade.scr is up to date too - if the .bin specified in the 46xxupgrage.scr is present in the tftp folder.
  5. Ricadri

    Upgrade 46xxscr file won,t clear from phone

    Hi, do you check this things : - the network between the tftp server and your phone - is your 46xxsettings.txt up to date (if not take the one given with the new firmware, and modify this one for your own usage) what is your 46xx phones ?
  6. Ricadri

    Here is a command that you can have a lot of fun with. And use for wo

    Hi, I saw the help instruction : Enter an assigned station extension [or ext/a(atm), q(qsig), 1-40 (button#)] Or press CANCEL to cancel the command but it works with ext/7 for button 1... what happend if I enter ext/1.....ext/6 ?
  7. Ricadri

    What do you think about...

    Hi, I would like to know if this vector is good : It is for a call-center, we puts the calls in queue in a specific skill, and if there is calls in queue we check a backup skill if there is available agents. - if the ewt is up to 15 min we reroute the call - if there is no agents staffed in...
  8. Ricadri

    Problem configuring 1721 with NAT

    Hello, I have to configure a cisco 1721 with NAT this is the config : sh run Building configuration... Current configuration : 1899 bytes ! version 12.3 service timestamps debug uptime service timestamps log uptime no service password-encryption ! hostname ByPass_LinkProof ! enable secret 5...
  9. Ricadri

    Username on BayStack 470-48T

    Hello, I already try... But I resseting the switch with default settings, and now it works with RO and RW. thanks for your help.
  10. Ricadri

    Username on BayStack 470-48T

    Ok, But in is not the good username : I try rw, rwa, user, #Blank#, ....
  11. Ricadri

    Username on BayStack 470-48T

    Hello, I have resseted default parametres on a ES 470-78T with a new Firmware (3.7) and a have a basic problem, on the web Interface I need a Username, bur in the console interface I can only set : Telnet/WEB Switch Password Type: [ Local Password ] and : Local Read-Only...
  12. Ricadri

    INTUITY CONVERSANT Help

    Hello, I have a old INTUITY CONVERSANT system, and I don't know how to manage it, I can connect to the server using terranova, but, I don't know how to load the management program, I have a simple Unix shell at the momment. What is the command to load the program, and do you have any...
  13. Ricadri

    Meet-me disconnect

    Hello, I have 10 vdn of meet-me conference, used as conference-rooms, and I want to know how to disconnect or stop a conference. For example when a user don't hang up his phone, I want to be able to realocate the "conference room" for another conference. Is it possible to disconnect all user...
  14. Ricadri

    About outgoing calls

    Ok, Thanks a lot, I have found how to do it. But what append when we have two Groups in a route pattern whith the same FRL ?
  15. Ricadri

    About outgoing calls

    SOFTWARE VERSIONS SOFTWARE VERSION Memory Resident: R012x.02.0.111.4 Disk Resident: R012x.02.0.111.4 TRANSLATION DATE Memory Resident: 5:00 am WED FEB 21, 2007 Disk Resident: 5:00 am WED FEB 21, 2007 Disk Second Copy: good
  16. Ricadri

    About outgoing calls

    > What software/version etc are you running. Where can I see it ?
  17. Ricadri

    About outgoing calls

    Hi, ok, but if tenant partitioning are the best way to fetch COR with an ougoing trunk, how I use it ? I have actually a lot of CORs, and outgoing calls use differents trunks depending on this CORs, but I want to change the trunk assiciated with one COR. VECTOR...
  18. Ricadri

    About outgoing calls

    Hello, How can I choose the trunk for outgoing calls ? I think it is in COR parameters but I don't know where. I have a lot of outgoing trunks and each department have to make outgoings calls with his trunk. Thanks
  19. Ricadri

    Ftp access on VAL

    Hello It works, but after this operation I can't access to the VAL with Voice Annoucement Manager, so I don't know hos to define new announces. I tried "disable filesystem" but it doesn't work.
  20. Ricadri

    Ftp access on VAL

    Ok thanks

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