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I attempted to do a USB upgrade on my 9.1.6 UC module to 9.1.7, but the module won't boot after the upgrade. System status shows boot failed. I attached a keyboard and monitor and tried to reboot again, but I'm not getting any signal to the monitor. I also tried to boot from the USB stick again...

Thanks derfloh. I took a closer look at the tech bulletin and it looks like this is a known issue that the latest service pack supposedly fixes. IPOFFICE-105658 Upload of SP5 to UCM fails at 87% with error "Insufficient space on device" I guess I'll have to go with the USB upgrade.

Yep, the MD5 matches. I also tried uploading it via FTP as well as the Web Admin page. No idea what the problem could be.

Great idea, but I probably should have mentioned that I already rebooted. Oops!

I'm attempting to remotely upgrade a UC module from 9.1.6 to 9.1.7 but I'm getting the following error when I transfer the ISO: Last transfer operation failed. Reason: Insufficient space on the device. The UCM has 8 GB of free space and the ISO is only 2 GB. Any idea what could be causing this?

It's so simple that I'm embarrassed I didn't think of it. Thanks!

I have a user with extension X and a hunt group with extension Y. Is it possible to setup the call routing so internal calls dialed to X ring to X but external calls to X ring to Y? Thanks!

It's only installed on the UC module.

We started using an IP Office 500 v2 with a UC module in July of last year and our experience with the one-x portal has been pretty terrible. We started off with version 9.1.1 and we were unable to get a connection to the presence server so our business partner upgraded us to 9.1.2. We ran into...

I was able to fix the problem. It seems like there is some kind of bug when importing a contact list with groups. For the first user I had created a set of personal contacts with groups and then exported the list. I imported this list which caused all of the contacts to have a question mark on...

Yes, we're on 9.1.2. They have no problem making groups and adding contacts, but they cannot see who is available to chat.

Hello, I recently added 5 new users to the One-X portal. I also installed the Outlook plug-in on each of their computers (Windows 7 x64 with Office 2010). Only one of the users is able to see the presence of our other One-X portal users. Four out of the five new users all have grey question...

I had the same problem after upgrading from 9.0 to 9.1.2. It's a know bug in Technical Bulletin 181: IPOFFICE-89525 VMPro Administrator cannot login with Voicemail Client after UCM upgrade to 9.1 SP1 Upgrading to 9.1.3 should solve your problem.