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Try to put another digital phone in this port to make a test if is not problem of the hardphone. you try the "Allow direct media path" in both ip office?

Hi, I have an issue with 9630 in VPN mode, this phone is connected to a Juniper SSG 20, the telephone make the Ip Sec Tunnel and i see the telephone in the Juniper, when the 9630 finish to build the tunnel the phone is searching the call server and in the screen only show me the message...

I dont found documentation about this but someone tell me: i can connect 25 VPN phones (hardphones) to a SSG 20 if someone needs this information. Thanks to the people who takes his time to response this thread. Best Regards

Yes, i have 9621G VPN Phones and i want to know how many VPN telephones can connect with a Juniper SSG20?

Hi, Anyone knows about how many phones can connect with the SSG20 Juniper or if anyone knows about documentation with this information? Thanks a lot!

I can only use the Coverage the EC500 cant make this?

Thanks and on this parameters what would change to affect the EC500 to ring at the third time on the cellphone? I want to receive the call in mi Direct number and ring three times and the four time ring in the two stations (cellphone and station) Can CM make this? 5.2.1 thanks a lot

I try this, but this timer is not for the number of rings, its only about the temporizer to disabled the EC500 to the extension for a one hour.

I will try, thank i tell you the results. Thanks

Its CM 5.2.1

Hi I have a question about the EC500 in Communication Manager, can i change the time of ringing?, for example i want the EC500 ring at the cellphone at the third ring, i dont want a coverage path because i need the advantages of EC500. In the options of user i have an option called timer but i...

Thanks Your suggest is to put a VPN concentrator like SSG 20 Juniper.? Thanks a lot

I have this problem the last week, it was hard to upgrade this phones, but in this forum help me a lot. The fist step is upgrade the telephone to the version who enable the VPN, for the phones 96x1 the process is diferent at the 96xx. You need to download the Manager R9 and install it. In the...

You need to enable VPN functions in 9621G telephone? or you need to know all the steps about the make the VPN and the upgrade of telephone? Have greats

good night I have an issue with a 9621G phones that were enabled to configure the VPN VPN through a Fortinet , perform tests with a phone , I registered and I could take calls. Then continue with the other phones that I had to set up, to my surprise all phones entering the VPN but only two were...

I have an issue with BM12 for a 9611 phone, release the IP office is 8.1.63 but does not show me anything extra buttons, only without any security screen to add them either manually or by the plant. thanks

All right now its working! Great Thanks a lot!

I have a problem, Release 9 files worked perfectly for me phones 9641G, 9621G but for not I enable VPN me if I'm the phone gives a 404 and looks for this file "96x1Supgrade" which is not among the list September file Manager, someone who has had a similar problem? Thanks in advance

Not very well understood, these phones will use them with a plant version 1.8.69 I will not have any problem? and also this method works also for phones 9621G? Thank you very much for the help.

Thanks a lot! its Working im reset to default values the telephone and install de manager, i charge all the needed files and all right! Thnaks a lot!!