Modify the ringing in EC500

[Chrisduque]

Hi

I have a question about the EC500 in Communication Manager, can i change the time of ringing?, for example i want the EC500 ring at the cellphone at the third ring, i dont want a coverage path because i need the advantages of EC500. In the options of user i have an option called timer but i dont know the function of this.

Thanks a lot

 

[AvayaTier3]

Hardware platform? Definity/CM Software version?


A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[Chrisduque]

Its CM 5.2.1

 

[AvayaTier3]

Using the Extension to Cellular timer feature
Extension to Cellular has a timer option that can be included with an
administered Extension to Cellular feature button on your office phone.
For this timer option to be available to you, all of the following conditions
must be met:
- The Enhanced Extension to Cellular feature must be enabled for your office
phone by your administrator.
and
- Your office phone supports administrable feature buttons.
and
- The timer option must be configured by your administrator.

Contact your system administrator to verify that the timer option is available
to you. When engaged, the timer disables Extension to Cellular for one hour (60
minutes). When the timer expires, Extension to Cellular is automatically
re-enabled.
Note: You can only start the Extension to Cellular timer through the
administered feature button on your office phone.
--------------------------------------------------------------------------------
Engaging the timer when Extension to Cellular is currently enabled
If Extension to Cellular is currently enabled, the lamp on your office phone
that corresponds to the administered feature button lights green.

To engage the Extension to Cellular timer when Extension to Cellular is
currently enabled:

Press the Extension to Cellular feature button.
- The lamp changes from a steady green light to a green inverted wink
(250 ms on, 750 ms off).
- The message Extension to Cellular Timer Enabled appears for two seconds on
your phone display.

Once engaged, the timer disables Extension to Cellular for one hour. At the end
of one hour, Extension to Cellular is automatically re-enabled without your
intervention.
--------------------------------------------------------------------------------
To manually shut down the Extension to Cellular timer, do one of the following:
- Press the Extension to Cellular feature button once to shut down the timer and
leave Extension to Cellular disabled.
or
- Press the Extension to Cellular feature button a second time to shut down the
timer and re-enable Extension to Cellular.
or
- Enter the Extension to Cellular enable or disable feature access code (FAC) on
your phone keypad.
--------------------------------------------------------------------------------
Engaging the timer when Extension to Cellular is currently disabled

If Extension to Cellular is currently disabled, the lamp on your office phone
that corresponds to the administered feature button is off.

To engage the Extension to Cellular timer when Extension to Cellular is
currently disabled:
Press the Extension to Cellular feature button twice.
- The lamp displays a green inverted wink (250 ms on, 750 ms off).
- The message Extension to Cellular Timer Enabled appears for two seconds on
your phone display.
To manually shut down the Extension to Cellular timer, do one of the following:
- Press the Extension to Cellular feature button once to shut down the timer and
leave Extension to Cellular disabled.
- Press the Extension to Cellular feature button a second time to shut down the
timer and re-enable Extension to Cellular.
- Enter the Extension to Cellular enable or disable feature access code (FAC) on
your phone keypad.


A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[AvayaTier3]

Using the Extension to Cellular timer feature
Extension to Cellular has a timer option that can be included with an
administered Extension to Cellular feature button on your office phone.
For this timer option to be available to you, all of the following conditions
must be met:
- The Enhanced Extension to Cellular feature must be enabled for your office
phone by your administrator.
and
- Your office phone supports administrable feature buttons.
and
- The timer option must be configured by your administrator.

Contact your system administrator to verify that the timer option is available
to you. When engaged, the timer disables Extension to Cellular for one hour (60
minutes). When the timer expires, Extension to Cellular is automatically
re-enabled.
Note: You can only start the Extension to Cellular timer through the
administered feature button on your office phone.
--------------------------------------------------------------------------------
Engaging the timer when Extension to Cellular is currently enabled
If Extension to Cellular is currently enabled, the lamp on your office phone
that corresponds to the administered feature button lights green.

To engage the Extension to Cellular timer when Extension to Cellular is
currently enabled:

Press the Extension to Cellular feature button.
- The lamp changes from a steady green light to a green inverted wink
(250 ms on, 750 ms off).
- The message Extension to Cellular Timer Enabled appears for two seconds on
your phone display.

Once engaged, the timer disables Extension to Cellular for one hour. At the end
of one hour, Extension to Cellular is automatically re-enabled without your
intervention.
--------------------------------------------------------------------------------
To manually shut down the Extension to Cellular timer, do one of the following:
- Press the Extension to Cellular feature button once to shut down the timer and
leave Extension to Cellular disabled.
or
- Press the Extension to Cellular feature button a second time to shut down the
timer and re-enable Extension to Cellular.
or
- Enter the Extension to Cellular enable or disable feature access code (FAC) on
your phone keypad.
--------------------------------------------------------------------------------
Engaging the timer when Extension to Cellular is currently disabled

If Extension to Cellular is currently disabled, the lamp on your office phone
that corresponds to the administered feature button is off.

To engage the Extension to Cellular timer when Extension to Cellular is
currently disabled:
Press the Extension to Cellular feature button twice.
- The lamp displays a green inverted wink (250 ms on, 750 ms off).
- The message Extension to Cellular Timer Enabled appears for two seconds on
your phone display.
To manually shut down the Extension to Cellular timer, do one of the following:
- Press the Extension to Cellular feature button once to shut down the timer and
leave Extension to Cellular disabled.
- Press the Extension to Cellular feature button a second time to shut down the
timer and re-enable Extension to Cellular.
- Enter the Extension to Cellular enable or disable feature access code (FAC) on
your phone keypad.


A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[Chrisduque]

I will try, thank i tell you the results.

Thanks

 

[Chrisduque]

I try this, but this timer is not for the number of rings, its only about the temporizer to disabled the EC500 to the extension for a one hour.

 

[AvayaTier3]

true. But that is an answer to one of the questions that you asked.

number of rings is controlled by the station's coverage path
and for ec500 uses system coverage-forwarding

experimenting with these will affect all coverage.

This timing allows calls not answered at the cell to be answered by the cell's voicemail
or timeout and come back to the cover path and cover to your pbx voicemail

display system-parameters coverage-forwarding                   Page   1 of   2
                SYSTEM PARAMETERS CALL COVERAGE / CALL FORWARDING

CALL COVERAGE/FORWARDING PARAMETERS

          Local Cvg Subsequent Redirection/CFWD No Ans Interval (rings): 3
        Off-Net Cvg Subsequent Redirection/CFWD No Ans Interval (rings): 5
                          Coverage - Caller Response Interval (seconds): 3
     Threshold for Blocking Off-Net Redirection of Incoming Trunk Calls: ?

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[AvayaTier3]

true. But that is an answer to one of the questions that you asked.

number of rings is controlled by the station's coverage path
and for ec500 uses system coverage-forwarding

experimenting with these will affect all coverage.

This timing allows calls not answered at the cell to be answered by the cell's voicemail
or timeout and come back to the cover path and cover to your pbx voicemail

display system-parameters coverage-forwarding                   Page   1 of   2
                SYSTEM PARAMETERS CALL COVERAGE / CALL FORWARDING

CALL COVERAGE/FORWARDING PARAMETERS

          Local Cvg Subsequent Redirection/CFWD No Ans Interval (rings): 3
        Off-Net Cvg Subsequent Redirection/CFWD No Ans Interval (rings): 5
                          Coverage - Caller Response Interval (seconds): 3
     Threshold for Blocking Off-Net Redirection of Incoming Trunk Calls: ?

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[Chrisduque]

Thanks and on this parameters what would change to affect the EC500 to ring at the third time on the cellphone?
I want to receive the call in mi Direct number and ring three times and the four time ring in the two stations (cellphone and station)

Can CM make this? 5.2.1

thanks a lot

 

[AvayaTier3]

post the stations coverage path and the system coverage entries

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[Chrisduque]

I can only use the Coverage the EC500 cant make this?