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Thanks guys, I'll run both by my powers that be and let them decide how we want to do this.... Matt W.

I have a question for the forum here, as I've looked through it and can't seem to find what i'm looking for, maybe i'm just not using the right keywords. We have an attedant console (2250) that is used during the day, and then night mode sends the calls to another location. Here's the problem...

Is there a way to program the Zones from each individual handset using some sort of feature code? I'm not sure what Session Manager is, I've worked on Nortel systems before but never an Inter-Tel. The paging feature is already set up, its just that there are no Zones in which to page. I thank...

We have a small off-site facility that has an Inter-Tel Access system with 30 extensions. I am attempting to set up the paging feature, but the administrative console says that I need zones. The book provided tells me how to do just about everything but program the zones. Any advice would be...

I think I found the problem, in ld 21, i ran an 'ltm' on route 5 and i notice at the end of the last two 'members' there is no COT, and these are the two that don't work. How do i fix this? It seems as though i've successfully added them to the system, the system just isn't recognizing them...

While troubleshooting for a 'dropped call' problem on our incoming trunks, I discovered that we had two incoming lines that were not even connected to the system. I added them to vacant tn's, matching the programming of other identical trunks. Our existing 9 trunks show up on the attendant...

Thanks guys, worked perfectly, I had the right directions, just in the wrong order. Matt

Ok, being a newbie at this I have managed to set up voicemail boxes in MM and sorta have them working properly. Heres the deal: when the phone is busy or off the hook, the voicemail picks up right away, however, when the phone is idle (user away) the voicemail does not pick up. Can anyone...

I'm extrememly new to working with the PBX at work, and I have two questions that I need help with. 1. The local carrier has already assigned us DID's, some of which are in use, some are not. How do I activate one of those? I know how to add a simple extension, what must be done differently...