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Is there any way to set an extension to forward callers to voicemail when dialed even when there is no physical phone set connected? We have a few extensions that are RSVP/Reservation lines and are used for voicemail only and are not working properly (get a Not In Service message with busy...

Is there a recommended way to setup remote access to a BCM 400 for tech support? We have a firewall in place and hoped to setup behind the firewall. The phone installer gave us this info for remote access setup: You will need a Public Static IP Address (This will be assigned to a VPN router...

Hello. I am looking for any detailed info on what ports need to be opened on firewall to allow for remote tech access to a BCM 400. The vendor has asked us to set him up with full VPN client access using a dedicated DSL line. Is this appropriate? Does anyone know what specific ports are...

Is there a good and easy to use data encryption application available for travelling laptops. Looking for a solution that: 1.) Offers whole disk encryption when booted 2.) Allows administrator to access data if password is lost or changed 3.) Possible to track if stolen or lost We need a...

Hello. Does the standard NEAXMail AD-64 voicemail package include the ability to listen to e-mail messages through the phone system? Was reading about the Text to Speech option and was not clear if this was an added expense. Just curious about what additional standard functions are included...

Will it also list the phone # or extention # when playing the envelope info?

Is it possible to link several BCM units to accomodate additional capacity? If a vendor indicated that a linked BCM would grow to 400 ports, is this accurate?

Hello. Some questions about BCM 400 voicemail: 1.) How easy/flexible is the auto attendent? *Is it easy to setup? *Lots of options for sub-menus? *Can recordings be changes remotely? *Any way to pre-record messages and insert as needed (for example, if closed due to weather conditions)? 2.)...

The problem we now face is that we had trusted the NEC rep to give us the appropriate info, and I took him at his word that the NEC upgrade was a short term fix. That is why we decided to pursue the Nortel option. I have tried now in vain to put the brakes on this and have spoken with NEC...

Thanks to all for your responses. This has been a tough road for an admitted phone novice, and very disappointed in the asnwers and sales tricks that I have been subject to so far. Our current NEC vendor informed us that the upgrade was a bad move if we are looking for a solution that will...

Hello. We have a 10+ year old NEC IVS2000. I was informed that the system reached "end of life" status last year and that the retrofit upgrade to the IPS 2000 system was just recently discontinued (and that the 4 port cards were also no longer being manufactured and supply would be limited and...

Just curious, as this is a critical component of the decision, how does caller ID appear on the NEC Dterm-I series phones? Do you get to see caller # and name at the same time or is this a one or the other options?

Just curious, as this is a critical component of the decision, how does caller ID appear on the T7316e series phones? Do you get to see caller # and name at the same time or is this a one or the other options?

Looking for some feedback. We are looking at an NEC IPS2000 system and a Nortel BCM 400 system. Any advantages/disavantages to one or the other? We have limited $ for this install which greatly effects options. Appreciate any information.

Looking for some feedback. We are looking at an NEC IPS 2000 system and a Nortel BCM 400 system. Any advantages/disavantages to one or the other? We have limited $ for this install which greatly effects options. Appreciate any information.