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NEC or Nortel 1

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tech73

IS-IT--Management
Jul 3, 2006
15
US
Looking for some feedback.

We are looking at an NEC IPS 2000 system and a Nortel BCM 400 system.

Any advantages/disavantages to one or the other?

We have limited $ for this install which greatly effects options.

Appreciate any information.
 
You ask this in a NEC forum? :)

Personally, I like working with NEC systems more than Nortels, but probably just because I've been trained in the NEC's, and I have to "muddle my way though" the Nortels.



Just my 2¢

"In order to start solving a problem, one must first identify its owner." --Me
--Greg
 
The Nec IPS is a Pabx, while the BCM is a Keyphone with all its limitations and faults
 
Having worked on both, the Nortel is a strong system but has no where near the versitility of the NEC.
With Nortel it's always "Sorry but that's the way we do it." with NEC it's more like "There are 3 ways we can do that". And if it can't do it now there are new feature releases 3 times a year all based on customer suggestions/requests.
Also if your doing VOIP the NEC voice quality is noticeably better. Put 3 covered VOIP sets on a desk. NEC, Nortel, and a Cisco. After a call on each you will uncover the one you thought had the best quality and you will be looking at the NEC.
Trouble with NEC name(communications division) is the largest part of their budget is in engineering and development while the smallest part of the buget is marketing.
 
Trouble with NEC name(communications division) is the largest part of their budget is in engineering and development while the smallest part of the buget is marketing.

From an end-user perspective, that's better anyway. ;)

I wish Microsoft would put a little more into R&D and a little less into advertising... hehe



Just my 2¢

"In order to start solving a problem, one must first identify its owner." --Me
--Greg
 
That's why I stated the "NEC name".
I think NEC will always be the Great Telephony Secret unfortunatley.
I liken it a lot to Japanese cars in the US.
They don't have quite the same sales numbers but take a look at the product and it out classes anything the Nth American makers can produce.
 
Just curious, as this is a critical component of the decision, how does caller ID appear on the NEC Dterm-I series phones?

Do you get to see caller # and name at the same time or is this a one or the other options?
 
At this time it is one or the other.
The system can be set to show either the name or number when call rings in. The other can be displayed by pressing a feature key.
 
On the caller ID issue the IPS can route the call based on the actual Caller Id received or route it differently if it is a Private call (someone dials you with *69 first)or route it again to another destination if it is an Out Of Area call (someone who isn't sending caller ID for other reasons).
BTW the NEC IPKII (Key system up to 250 stations)can show name and number in the display at the same time.
Hope this helps.

 
You know, now that you mention it..... I have an Elite 48 at home (God, I'm such a geek)... with Caller ID.

Is there a way (feature button, etc) to "call back" a displayed (caller id) call? I can't seem to find it if there is.... and what *is* that feature code for displaying the number instead of the name (on a 48)?





Just my 2¢

"In order to start solving a problem, one must first identify its owner." --Me
--Greg
 
Beat you on that one. I have a 2000 in my house with wireless but the boss hates the PS stations cause they are "too small" so I went back to 900 MHz cordless. The ZT's now stay installed as they look like secutiy devices to the untrained non-telecom burglar.
I can't aford caller ID so I let the answering machine screen calls.
 
I guess I must be the worst.....I have an elite 48 in my house, then I tied an old 2000 ivs off of it so I would have something at the house to test/play with. I saw my company has a 1400 they are getting ready to ditch that may go home with me real soon. Anyway one of my customers praise the NEC 2400. they started off with 2400IMS MDx now they have upgraded it to an IPX and in the 20+ years they have not had one card ever go bad, and they were able to chipset upgrade all the cards to the new platform with exception of the older Dterm and processor cards. How many of systems on the market can do that.
 
You know, I remember at the NEC Training headquarters in the 2400 class, the instructor telling us a story about an earthquake in California.

After the shaking was done, someone noticed "Hey, our phones are all still working....." Well, they went down to the basement, and their 2400 had tipped, face down on the floor. It was still fully functioning.



Just my 2¢

"In order to start solving a problem, one must first identify its owner." --Me
--Greg
 
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