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I'm guessin it's operators mailbox then? Might be intresting to install MCD 5 fresh and see what mailboxes are there to start with. Do you think it's a oversight by mitel or done on purpose?

AS LoupyLou said, no to difficult froma programming perspective but a lot of work. As you're going to 4 digit DNs there is less chance you'll get any conflicts as opposed to going to other way to 3 digit DNs where 4321 and 5321 would conflict.

Your right, it almost certainly wont. Have tried it, works quite well. Mind you i'm sure Mitel wouldn't be happy "debranding" their equipment. Something fun for an hour anyway. Cheers for your help.

Cool thanks guys. Why? We've got over a few networks which have 100s of 3300s on each which we support and the IP addresses at the top fade (somewhat) into insignificance. Thanks again =]

Hello, Clearly i'm bored this morning. Wonder if anyone knows how / weather its possbile to change the logon image on the 3300 logon screen from that "Mitel Communications Director" image to a Custom one. Would be useful to tell the difference between ones i'm logged into to. Thanks Joanthon

You could program Group Presence keys on the ACD Agent's phone, this would allow them to choose for each ground if they are present or absent individually.

Bob, Cheers for your help. Just checked that under protocol assignment and that box wasn't ticked, in fact its greyed on on my link,so i couldnt have accidently turned it on anyway - Its a shame, that sounded like exactly what was going on! Jon

Hello, This is a rather long shot, but i thought here is the best palce to ask. I have a Mitel 3300 MXe with embeded voicemail. Its connected via a E1 QSIG link to another PABX (Seimens Hicom 350E). When a call comes in, from the Hicom, it gets passed to a corrosponding Mailbox on the 3300...

Ah okay, thanks for explaining that =] Nothing invalid like you described, as for the logs, is there somewhere else you can view the logs, other than on the web interface, as the web one seems to only go to 500 pages, and its filled up since the 4th of July (that can't be right?) It seems to...

It was indeed tedious! Not exactly sure what specifically i was looking at, never knew IP devices had PLIDs! Didnt seem to have any with an Invalid extention. They either had Hotdesk DN and a Mac, Logged in DN and a Mac, or just a standard DN with no Mac. By invalid, do you mean a number not...

The only thing of note i would say if your still using Ent/Ops man with MCD 4.0 (not possible 4.1 upwards), when you first log in to the 3300 after inital install, a pop-up will ask if you want to use SDS mode or not. Ent/Ops man doesnt work with SDS running at the same time so we select no...

Looks like we might be having a simular issue, although it comes up alot more that every 5 minutes. Anybody have any ideas? Jon