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I know it isn't the best practise to connect the PBX directly trought the internet. But is it possible to retrieve the information of the SIP account, without accessing directly the IP Office?

Currently we have had a client (with Avaya IP Office v8) that got some unexpected calls made to international numbers : Examples : +9609005970 +9609005346 +9609003000 +9609001300 +46317539367 +37178820061 +38761002227 From the VoiP-provider registration log we have seen that the SIP account...

If an ISA 2006 Ent. server with three NIC's : Nic 1 : Internal Nic 2 : External / Internet Nic 3 : DMZ On the DMZ there are webpages hosted. The webpages run under a database in the Internal network. This is working well. I can access the webpages from the internal network. I can't...

We currently have an other company in our office. They wanna use our IP-office to dial out. We've have activated a SIP-line for this company. I've made a Short Code so the users must dial-out with a prefix, with the SIP Line. Now the problem is that some people forget to dial-out with the prefix...

Is it possible to give an Extension a default outgoing ARS. And not with an Short Code.

Is it possible to have an Template Folder structure with permissions in sub folders, example : "Client name" -> Sales (Sales group write/read permission) (Non Sales groups read permission) -> Documents (Everyone write/read permission) ->...

The problem is the quote after the domain : 1234.com' The only thing that has been changed is an new provider and an Netasq Firewall has been installed.

I currently have a problem with incoming e-mail. ======================================= ----- The following addresses had permanent fatal errors ----- <'jos@1234.com'> (reason: 550 Host unknown) ----- Transcript of session follows ----- 550 5.1.2 <'jos@1234.com'>... Host unknown...

I can call to my SIP-number but when I answer the call no I can't hear anything. When I call to the outside I can hear everything. Config : -IPOffice 500 (4.0.7) -Telephone 5610SW IP What am I doing wrong??

Incoming Number is empty. What is the most effective configuration for Incoming SIP thrunks?

I've got an 1234567890@sip.com account. At Incoming Route I don't have defind a number.

I've an account that's working going outside, but incoming calls won't come in. My question : -How do I configure incoming SIP calls? -How do I configure the firewall (Netasq) for SIP?