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Hi We have upgraded one of our clients onto Sage 300 2020 PU1 on Citrix. At random times during the evening we have users experiencing the attached. Has anyone else experienced this?https://files.engineering.com/getfile.aspx?folder=20fae073-c762-4647-b13e-b1a2b3ddecc8&file=Error_Messages.docx

Perhaps you could use the ARIBC table to check if posted and if BTCHSTTS <> 3 don't print.

HI folks We have just done an upgrade for a client on their UAT environment. We have upgraded the client from 6.1 to 6.7 (from 2012 - 2020) We have picked up that in some of the modules the navigation on the batch headers is not working - i.e. if you want to scroll forwards, backwards or use...

Hi folks We have a situation where the QTY on hand on the location is 6 500 which differs from the inventory movement which reflects zero. We have run a day end, we have run a data integrity on IC, OE & PO. We have run the inventory movement from the beginning of time by date, by fiscal...

Thanks folks - you confirmed what I already thought. One can always wish though :)

Hi all We have a client who had an employee run "G/L Consolidate Posted Trans." I know I am asking for the impossible but does anyone have a fix for this? I have, in the meantime, requested the backup from the day before this happened - Happens to be the 18th November so now they have a...

Hi Yep - that would be normal. We have a bunch of users who never re-start, never delete, they just go on and re-do the entire exercise which then obviously fails again and so on and so on. Beginning to wonder if the folks who attend the training actually pay any attention to what is said...

Hi folks Does anyone know if there is a max size for the restart.ism fil in Accpac6.0? Yesterday we experienced an issue where the users could not log on to one of our databases - error "unable to open the UI - another process has locked the database." Checked for locks - no locks on that DB...

Hi, Have run RVSPY - what now? Need a programmer to decipher!

Will check it out and let you know. Difficult to run RVSPY on our environment but will get some advice on that.

Thanks Tuba2007 I have checked these as well as the items and customers concerned. All fine. Linda

Hi Running Accpac 5.5 - processing invoices where there are lines with a zero quantity. In SOME cases this goes through but in others we get 2 errors on posting. first as in subject and the second one "Invalid input. Statistics update failed due to transaction date not defined in Calendar...

Sage Accpac ERP 500 5.5 We have been experiencing database locks at one of our sites which causes the PO capture screen just to freeze with "not responding" Some users had odd error messages - none of which they could remember. We cleared obvious locks, logged off inactive users, ran integrity...

Think that's the best bet. Won't go down well there as there are 166 users involved but I think that's the way to go. Thanks for the help

Thanks - will try this out. You have no idea how creative our users can be Have a great weekend

Thanks for the info. That is in the pipeline. I am concerned that opening the periods will cause issues in the financials. We are looking at a customer whose db is 98gb. We do not have any downtime as they run 24/7/365 so we run the risk that someone may process into the previous period...

We are running ERP500 5.5 This week our users began experiencing issues when reversing deposits in Peresoft Cashbook. That had been logged with them before and the advice was to try in Bank Services. We tried this and got "fiscal Period 07 locked" So in our test environment we opened that...

Hi there I would like to know if anyone can assist us with this one. From time to time our users are unable to log in to the system. The error message is : “ Invalid user ID. The connection user ID specified in the system database profile is not valid” It is totally random – no pattern at...