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Hi Moregelen, Would appreciate if you could give me a brief on how to setup both. Will appreciate it so much. Thank You Lamez

Hi Guys, Any help would be handy,trying to run the managers procedures via a work station is not happening. When I click on Revenue Center Button on the managers screen on any of the three pos terminals. it says please wait a moment than nothing. However, on the server when I run the RES I can...

Hi Guys, Just needed some directions on creating a marketing account in Micros RES 4. Example the owner gives food items and drinks to clients which is not tracked. Is there a way to have a marketing or promotions account which the waiting staff can charge to, so the freebies dont get out of...

HI GUYS, Just a quick question about report printing, micros Autosequences and Reports keeps printing in portrait even when the printer and auto seq.. are set to landscape. When youi click print it just keeps going on to portrait. It is so annoying and cuts out part of report. Even printing to...

Hi Guys, Could any one help me with cash management setup on Micros RES 4.0 or point me to a link with required steps. So far everything on the Micros system is working, but need to setup cash management so supervisors can ring off, and balance til without having to get sales report and...

Hi Guys, When I enable cash management, I cannot adjust tills or make deposit. Error " no cash drawer assigned " But when I check the employee credentials, cash draws are assigned to employees. Any tips here. Thank you in advance. Lamez

Ok what if we don't have a swipe card, I thought Keying once ID would take them to the transaction screen.

Staff can clock in but after that it just sits there waiting for next entry. loop kind off!!!

Hi Guys, I activated my time and attendance module yesterday, now staff can clock in but after clock in it says ready for next entry but never takes them to transactions,like add tables beverages or anything. Anyone with any ideas to where I am going wrong. Kind regards Lamez

Ok Thank you wildbar. I did what you said and now it says time and attendance module not licenses. So the system cost a lot of money. however, Time and attendance is a huge component of the system. When the new owners purchased the business the micros system component and software was not...

Hi Guys, I have set up all employees with pay rates. Could someone be kind enough to help me setup time and attendance. At present when I enter an ID on the touch Screens, it prompts me clock on with no option to do just that. Do I need to set up work schedule or actually put in a staff roster...

I definitely have time and attendance module. I entered all employees and now when i try they id on the touch screens, it asks to clock in. Please some one please enlighten me. How to have the employees be able to use till without clock in. Is the clock in difficult to set up. I open in two...

Hi Guys, Is time and attendance part of the enterprise module or not. if not then how do I clock employees on the shift. Any guidance will be handy. Regards Lamez

Thank you Wildbar, I am the System admin but didnt have clear totals selected in previledges, so granted myself the previledge and cleared all totals, now i can actually delete, old employees that I don't want. Was able to clear totals and it did say that it would be better to clear totals from...

Hi Wildbar, thank you for your help. Could you please enlighten me about LM and PM. Sorry to be a pain. Regards

Hi Wildbar, When I open POS conf and click-> Totals, all totals are grayed out except for Clear TMS Totals. I dont have previledges to clear that one even with SSM previledges. Cheers

yes i am getting data on reports, but the end of day or serving period comes up blank. Thank You in advance

Hello Everyone, How do I go about clearing all data and start fresh for business activity on openning day. i.e We have been testing and ringing different menus and items and have clocked a bit of data. Now the business opens in 4 days, how do I clean the database and set it for real stuff. No...

Thank You so much CathaIMF. I did eventually figured that out, BUT thank you for the extra caution on the licensing bit. I have a delema now that I cannot figure out the reporting. Even though I have been editing and adding my menu items, and testing varies days. I CAN NOT PRINT ANY END OF...

Hello Everybody, So I have worked out the basics. I can add items in menus now. Straight forward mains no problem. Now I want to add Paella as main. But have 3 choices. Vegeterian, Seafood and chicken. I can add Paella no probs. How do I go about after creating Paella. Thank You in advance. I...