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MICROS RES 4.0 BUSINESS NAME CHANGE

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lamezcla

Technical User
Nov 13, 2012
22
AU
HI GUYS,

HOPE EVERYONE IS WELL HERE. I HAVE RECENTLY PUT MY LIFE SAVINGS IN A RESTAURANT BUSINESS THAT CAME WITH 3 TOUCHSCREEN TERMINALS A SERVER AND ALL OTHER REQUIRED PERIPHERALS.
WHEN I RANG THE MICROS SUPPORT CONTACT THEY QUOTED ME $7700 TO SET UP AND TRAIN, NOW I DONT HAVE THAT IN MY BUDGET AND DONT WANT TO AFFECT MY CASH FLOW. WHEN LOOKING AT THE SERVER AND TESTING THE SYSTEMS, EVERYTHING IS WORKING. CAN PRINT TO KITCHEN. CAN USE THE TOUCHSCREEN TERMINALS. SO ALL IN ALL THE SYSTEM IS IN WORKING ORDER. I AM NOT WORRIED ABOUT CREDIT CARD PAYMENTS ON THE TOUCH SCREENS, WHICH I HAVENT TESTED YET.THE PREVIOUS RESTAURANT. SO I AM PLANNING TO USE THE SYSTEM THAT IS ALREADY IN PLACE. I WANT TO CLEAR THE MENUS, CLEAR THE EMPLOYEES, AND MOST IMPORTANTLY HOW CAN I CHANGE THE BUSINESS NAME SO IT PROPER GATES TO ALL DOCKETS AND TERMINAL SCREENS.IS IT AT ALL POSSIBLE TO DO THAT WITHOUT HAVING TO START FROM SCRATCH.

TWO THINGS I WANT TO DO STRAIGHT AWAY:
1. CHANGE THE BUSINESS NAME - IS IT POSSIBLE WITHOUT WIPING THE DATABASE.
2. REMOVE/EDIT ALL EMPLOYEES AND MENUS. (EXCEPT FOR MANAGERS AND OTHER SYSTEM USERS.)

I OPEN BUSINESS IN 10 DAYS, AND AM FEELING THE PINCH.
ANY HELP WILL BE APPRECIATED.
I OWN THE SERVER AND THE TERMINALS AND LICENCES SO EVERYTHING IS LEGIT HERE.

MANY THANKS IN ADVANCE.
ERONI B V



 
MAYBE EVEN A LINK TO WHERE I CAN FIND OUT HOW TO DO THIS; WOULD BE SO MUCH APPRECIATED.

THANK YOU.
 
Don't type in all caps. It makes it hard to read.

There are two places you can change the "name" of the restaurant.

Pos Configurator -> Sales -> Descriptors -> Headers

The first line of your reciept is generally the name of the restaurant. You can change this.
WARNING: MOST LICENSES ARE LINKED TO THE FIRST LINE OF YOUR CUSTOMER RECIEPT SO IF YOU CHANGE THIS THE MICROS LICENSE MAY BECOME INVALID

Also in Pos Configurator -> System -> Restaurant
You can change the name here too.
 
Thank You so much CathaIMF.

I did eventually figured that out, BUT thank you for the extra caution on the licensing bit.

I have a delema now that I cannot figure out the reporting. Even though I have been editing and adding my menu items, and testing varies days.
I CAN NOT PRINT ANY END OF DAYS REPORT. ALL REPORT COMES OUT BLANK AND TIPS ON THAT WOULD BE GREAT.

THANKS IN ADVANCE.
LAMEZ
 
yes i am getting data on reports, but the end of day or serving period comes up blank.
Thank You in advance
 
Then i would think your end of day reports are not configured properly.
Check in the autosequence steps and see what parameters the reports are using.
Usually one of the first steps in the end of night is to increment the business day.
If you run your reports after this you will choose "Yesterday" as one of your parameters.
 
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