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Thanks! We will try that!

I'm not sure I understand....they want front ending by AA, but do not want callers to be able to reach a guest by dialing their room number.

Mitel 200AX question: Is there any way to block guest room dialing out of the AutoAttendant without affecting WakeUp calls?

Mitel 200AX: Does anyone know what Trap 13 means? See attachment: <a href="http://www.tek-tips.com/threadminder.cfm?pid=1329">Mitel Networks solutions Forum at Tek-Tips</a>http://files.engineering.com/getfile.aspx?folder=ad470320-1986-4b50-9d14-42de27ad4fb5&file=Trap13.JPG

Did you try changing the interdigit timer to allow more time to finish dialing? It may be cutting off before dialing is complete (under system timers)

Yes, the first name, last name, description, user is all filled out. The mailboxes are all initialized....all flags have been checked and double checked....just can't get it to work! PS: There are no silly questions with this product :)

Yes, all mailboxes are initialized.....actually, we have never been able to get this to work!!!

Yes, we have tried that, still can't get it to work, but thanks!

Does anyone know how to get this to work? We've tried the CRA with digit trans and # to use company directory. When you call in and press #, spell the name and press # again, it takes you (always) to the first extension (administrator). Anybody know what we are missing????

Is there any way to change the blinking while on a call to solid? I have a customer complaining that on call, and incoming call are too similar. Thanks

Thank you so much lowradiation! Worked like a charm!

Its set up like a key system, with the lines on her set....she also has 2 call keys.

Scenario: All lines answered by Reception. When she's on a call, she only gets an alert for the next incoming call. Is there a way to make a "repeat" alert, or, better still, make the call ring on her set until it forwards to AA? Thanks!

Up and down arrows when the set is idle (supposed to work)

2 hotels, 1 Mitel 200AX. 10 trunks for first hotel, 6 trunks for the 2nd hotel. They are totally separate entities. The AA is used by the first hotel. Is there any way to have an AA (totally separate) for the 2nd hotel? Would I have to create a 2nd VM hunt group for them? A 2nd...

We want to send the hotel name on all outbound calls, and internally the name within F9. Our telco says they can't send the name.

Tenant Interconnection (the Call Rerouting)....are they blocked from "talking" to each other?

1. Does the guest room have a mailbox, either via PMS or FD Mailbox? 2. Is there a blinking alarm light on the console? 3. Is your time format correct from the guest room (ie 24 hour format only)? 4. Option 322 in COS of the rooms?

No, nothing

Entry 1 CPN Y Comments Delete 9 Without the CPN Y, it was delivering the extension number on an outbound call rather than the main TN of the hotel.