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Multiple AA greetings thank you.

We just installed a brand new IP Office in Partner mode. Does Partner mode support multiple greetings? I have heard that there are problems with this in earlier versions.

Thanks snowman, I will try the patch.

I have a customer with a BCM 50, 5.0 with an intermittent caller ID Problem. We have the auto attendant picking up on the third ring to give it enough time for the caller id info to come through. We enabled caller ID in programming. Most of the time it works, but about once every ten calls the...

Thank luvt2ski!

I have a customer with a Nortel CICS and Startalk Voice Mail. I was wondering if it is possible to give them an auto attendant menu option to transfer out to a cell phone. Also, does the startalk support a day and night auto attendant menu. Thanks!

I don't know why, but every time I sell a cordless phone on a business telephone system I have problems. I sold four T7406e to an auto repair facility that is a very noisy environment. The mic on the phone seems to be picking up a lot of noise from the shop and it is almost impossible to hear...

I have a customer with BCM 3.7 using message notification. There is an intermittent problem when delivering messages to the cell phone. It calls the cell phone, asks for the password, then it says "press 1 to listen to messages" After pressing "1" it says "login cancelled" and says "to listen...

I have a customer with a Partner ACS 7.0 and Euro Series II 34D sets. One of the stations on the system has a problem with dimly lit LED's. I have tried several different phones and they still complain about it. Is there anything in programming to turn up the brightness on the LED's? Perhaps...

Here is the link for the unit in case anyone is interested http://www.skutchelectronics.com/as-801.htm

I just wanted to follow up and let everyone know that I did find a third party device made sold by Skutch 916-786-6186. Each unit will handle six 6 co's. This will just allow for the seperate MOH input by co line. It does not include the player.

Thanks Cook. Are you aware of any other phone system that supports multiple moh sources? So far, the only system I have found is the Avaya Definity.

I have a customer that wants to hook up multiple MOH players. Last time I checked the BCM would only support one MOH source. Does anyone have a workaround for this? I seem to recall MOH players that hook in inline with the co's, but I haven't been able to find anything.

Does "twinning" on the IP Office require a special circuit (T1) or will the feature work with analog co ports?

I'm wondering if Mobile Twinning is available on the BCM yet. I have read that it is available on the 450 rel 5.0 Is it available on the BCM 50 or BCM 400 yet?

Hello Nortel Gurus. I have a customer with a BCM 50 that needs a password reset. The technician who last worked on his BCM is unavailable and we can't get in with the default password. Is there a way to re-initialize? Is it time consuming? Does the customer loses his keycodes? Thanks for...

Thanks cook - that is what I thought.

I have a BCM 3.7 site that is not connected to the local network. Is is possible to change the greeting from the phone?

This is good news- Thanks!

BCM Gurus, I am upgrading a Norstar 824 to BCM 400 4.0 SW. This customer has a bunch of M7100 sets they want to use. Will the old M7100 work on the new BCM 400? I seem to recall an issue using some of the M series sets on the BCM.