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Feat. 11 and then 11 twice (his extension) worked. He must have activated the forwarding and didn't realize it. Thanks for the help!

I have a site that has a Partner R7.0 and one user is having to manually press the ringing line button to answer it. He said when a call comes in his phone will ring and then immediately beeps once and then the green light flashes next to the line the call is coming in on. When he picks up the...

If you think of it please do. I was told by someone else to have the user press the menu button, go to More, and then go to Program and it should show the extension on the display. I am still waiting on the user to see if it works.

We don't have a DSS and there are roughly 20 extensions in the office. I do have access to WinSPM. Do you have the step by step instructions on how to do the digital phone inventory?

I have an office with a Magix R3 V7.0 and they are using 4412D+ phones. Is there a code they can press that identifies what extension they are sitting at? I had them try to call another extenison to see if it appears on the receiving phone's display and the main number appeared. I also had...

I was able to set 8 for the extension transfer in the AA and after getting some help with the PRI table, all is working. Thanks for the help.

After re-numbering the lines I was able to re-number the new DID's to the 8450 - 8469 range. When I called the DID's I still get a fast busy and I can't transfer to the new DID's using the AA (8 isn't being used in the AA so there shouldn't be a conflict there). I was told the DID's need to be...

Will it let me re-number the lines or do I have to completely remove the lines and add them back as the different number?

I have the dial plan and the only thing that starts with 8 is the Dial Plan for Pools (pool 2 - 11 use 890 - 899) and the Dial Plan for Lines/Trunks (Line 1 - 28 use 801 - 828). I'll re-number the lines to 601 - 628 and see what happens.

I have a Magix with a PRI. I ordered some more DID's and am having a problem re-numbering the current default extensions to the new DID's (last 4 digits). Example: I go to re-number, single, extension and when it asks for the old extension I enter 7118, new extension I entered 8450, it doesn't...

Could someone give me an idea of how long it would take to backup the programming on a BCM-50? I would be performing the backup remotely and the BCM-50 is on my data network.

Changing the group type to Auto Login fixed the issue and the phones ring when the DID is called. Thanks for the help!

4 Digits are being sent and I haven't had them dial 5811 internally. I'll have them try it. I did leave the group type set at auto logout so I'll change that and test it again.

I need some help with a Magix. I am trying to point a DID to a calling group so outside callers will connect directly to the group members. I was told that I could re-number an existing calling group to the DID that I plan on using and that should do it. I renumbered 771 to 5811 (DID) and...

Thanks for the help.

Can someone tell me what the conferencing limitations are within the Magix? The site is using 4412D+ phones.

9991 worked. Thanks Tom! They only had 108 messages.

Can anyone tell me how to find out what the mailbox number is for the general mailbox? I have a Legend with a night schedule and if you don't press a button after the Auto attendant it will transfer you to the general mailbox. Currently the mailbox is full. The operator is at extension 3100...

Changing the ICR to Voicemail worked. Thanks for the help!

I just answered my own question looking in the help menu. " Voice mail allows remote mailbox access with Embedded Voicemail, Voicemail Lite and Voicemail Pro. Callers are asked to enter the extension ID of the mailbox required and then the mailbox access code."