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Hey All, first time caller, long time listener. :-) I've found myself in an interesting situation. I recently wrote a series of KSH scripts for our AIX 7.1 systems that use some 'pretty' UTF-8 characters, like these: ╔══════════════════════════════════════╗ ║ Disk Drive Mirror Utility...

Thanks for the information folks! The inbound / outbound only restriction makes sense. As do the notes about the license allocation. We currently have a recording system that operates at the set level, its called Cacti ObserveCTI. The business is pretty fed up with it, hence why we're...

Hey folks I've got an Avaya IP Office 406 v2, running 3.2(57). We want to do voice recording, as we're looking into purchasing ChroniCall. I've been able to use the Voice Recording setup (at the user level) and have a test extension recording inbound and outbound calls all the time. However...

Folks, Thanks for offering your help! This has been very annoying as the switches are very far apart, so its hard to get to both of them. Plus I have the day job as well! To answer the questions: 1) Yes, that is correct. When the second switch is connected to the network and when the...

Sounds to me that if you are seeing nothing at all on the serial console (9600-8-N-1) there's a chance the previous guy changed the default baud rate. You might try some of the faster standard baud rates and see if anything shows up. At the very least you should see some garbage on the line if...

Hi folks. I hope I have a simple problem to fix. First things first, I am not a CCNA, but I like to think I have the gist of simple Cisco switch configuration. Now, we recently ran low on network ports, so I went to take one of our old Cisco 2950 24-port switches out of the closet. We have...

Joe, thanks for the response. Yep, its a V1, no ports on the front. I was successful with manager and TFTP. It seems that even uploading a different IP406.bin causes the same issue, the flashing lights and then reboot. To be fair, I can't confirm its doing that specifically, but I've seen my...

Hi folks- I was digging through our spare parts closet the other day and I came across an old IP Office 406 V1. I got it up and running today with a laptop and was hoping to use it for training/testing, etc. when I make changes to our production 406 V2. So since it was on the V2.X (not 100%...

Thanks! Unfortunately I don't believe I have the "Status on No Answer" option. We are running a 406v2 on the 3.2 software. Might not have that option. Sounds like it would be useful either way! What I ended up doing was re-creating a simple queue cycle attached to the assisted transfer...

Hi folks- I'm working to set up a queued hunt group for a new inbound support line we will be running. I've got pretty much everything working the way I want, except for what happens when an agent doesn't pick up the call. This is on an Avaya IP Office running Voicemail Pro in Intuity mode...

Thank you sizbut, that worked great! I had overlooked the "Listen" option because I wanted to "Record"! Silly me, I wasn't thinking that the server was "listening" to the caller. I've got another question about hunt group queuing, but I'll post that in another thread. Thanks again!

Thanks for the quick response! I'm pretty sure it's Voicemail Pro in Intuity mode. When I open the Voicemail Pro Client it says (Intuity). As a side note, is that how I tell what mode its in? Now, I would counter that yes it may be useless, but all I want callers to do is leave a message...

Hey everyone- I've got a situation where we have a hunt group's voice mail exposed to the outside world. I was testing it out and found that you can press buttons after you have recorded your message that lets you do all kinds of stuff. Most worryingly is that I could transfer around within...