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Another suggestion is to purchase an MPC controller board with the required firmware on it Getting Firmware from Oracle if you are not a Customer is extremely difficult.

This is an Overland NEO2000 Badged. Have you tried to recalibrate the library. Failing that try running the diagnostics under the Utilities menu and see if that pulls out an error code. I am leaning towards a Picker problem. Chris

Thank you for the information. The problem was resolved by replacing the Controller board. Chris

QUANTUM P1000. Constantly get 1-85-30 error Horizontal Mapping Failure. Scanner was unable to detect horizontal target during calibration. Any one know where this target is please?

Has anyone experienced problems with tapes being corrupted when being written too? The tapes cannot be read on any other library with LTO5 drives. The problem only seems to manifest itself with HP drives.

Has anyone experienced problems with tapes being corrupted when being written too? The tapes cannot be read on any other library with LTO5 drives. The problem only seems to manifest itself with HP drives.

I have a client who has added a second expansion module to the i500. It is coming up with communication errors. The interconnecting cables have been replaced. Are there any software issues that could cause this problem? I am thinking on the lines of either an internal problem on the first...

The Robot on the 1022 version will work just as well on the higher code levels. One of the major changes was the way the roboic unit is secured into position. Beware going to level 13 because there is a password change at that level. If you do not know the password you will be lost. I would not...

I forgot to ask if your drives are Differential or single ended.

What is the length of your scsi cable from your server?

Yes they are supported in the SL8500, 9310, L180, L700e and the L1400M

No,The service required light does not go on and the firmware level is 1.35.112. We have found that these are tapes that were written up to about 8 years ago and it could be firmware at the time was low so there may well be a compatability issue. Hopefully this will go away in a couple of months...

Has anyone seen 9840 drives going into Maintenance Mode when the problem is NOT Connectivity or the drive. I am strongly suspecting bad media as the customer is reading old tapes. This has occurred numerous times on RTD drives and each drive I have tested has tested clean.

Why do you want the configuration for the wwn? That cannot be changed only the port wwn can be changed

You need to go into the Drive config menu and set HARD Physical Address to NO

If you have a hand for the LTO tapes it will handle 9840 but not the other way around

I my memory serves me correctly you will need to put the walls in the same configuration that the were in. If you do not do so you will have to redo the drive configuration in the LMU. Also if you do not put the drive walls in the same place. you are going to have problems with the internal...

Are they configured with Hard PA =N?

L5500 gripper assy is 313735702 and the 9310 gripper assy is 308496411

There is no known difference in the SL500 grippers. The LTO cartridges are all the same size