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There is no time server issue. it's always right. But every once in awhile it'll miss a sync and it throws an alarm. I always set it to NTP using 0.pool.ntp.org 1.pool.ntp.org 2.pool.ntp.org. I have tried other ones as well, but they all will miss a beat throughout the day.

We monitor several systems and get emails for alarms. But I cannot figure out how to filter out time server alerts. Which I get dozens a day between the systems we monitor. Am I missing something obvious? Thanks

R11.0.4 IP500V2 Essential Edition. This is a service company and after hours there number forwards to an answering service. Normal calls go to a hunt group and I have a time profile set up to send the calls to a user that forwards and all this works perfectly. But occasionally if they leave...

I am quoting a new IPO with SIP trunks. They are a medical facility and don't want the IPO on their network, so I need my own firewall between the IPO and Comcast modem. I am pretty network savvy and don't suspect setting it up would be that difficult. But pricing is the bigger issue, would...

So I downloaded the following files off of the customers IPO and uploaded them to our test system: 46xxvpn.scr 46vpnupgrade.scr 46vpnsetting_readme.txt 46vpnsetting_Template.txt a10bVPNxxxxx.bin a20bVPNxxxxx.bin i10aVPNxxxxx.bin i20aVPNxxxxx.bin I can verify that the 46xxupgrade.scr has been...

I have a customer who's IT company has gone radio silent for months and there SCN isn't working. Not to mention, their IT guy was supposed to get a VPN firewall setup for their remote phones. So it's been sitting on the public network waiting for him to fix this, and now he's gone. I know it's...

Is there a way to have the first 3 calls ring a collective call waiting group with one user in it, but then calls 4+ would go into a queue?

This is the guide I always use. It was written by someone on here awhile back. These things are finicky, and I have found that sometimes I have to factory default them multiple times to get working. Good luck... TO PROGRAM A D100 BASE INTO THE IP OFFICE MANAGER: 1. Go to System/LAN1/VoIP and...

I have set these up onsite and then deployed remotely, but my question is this. It is not an option to go to this site to upload the vpn files. I do have a system in my lab, but it's at 11.0 and the system I need the remote phone for is running 9.1. Will there be any issues loading the VPN files...

Can someone explain the following services, and is it safe to disable? Enh Tcpa Service Directory Services IP Dect - anything beyond cordless phones? Can i disable if not using dect phones? MCM Admin Any other recommendations for security settings or in the config settings, trying to keep...

VPN, IPO500v2 I'm not sure what you mean by websocket

I know it's a bad idea, I'm still annoyed at their IT guy. But to answer your question, no, the IP phones, nor the SIP trunks are affected. Only the SCN which is the only thing connected to LAN1.

Any reason on the IPO side that an SCN connection will every 5-15 minutes drop and then come back up 5-15 minutes later. I've deleted the lines, rebooted, rebuilt them and rebooted again and the problem persists. The IT guy has rebooted the routers at each location. The curiosity of this is that...

Yes

IP500V2 9.0.12, This phone has been working until the IT company swapped out the firewall and forgot to transfer the VPN settings. Now they don't know what they are. Trying to just get it working as a remote extension. IT says they port forwarded the public IP address and opened the appropriate...

I have a customer (V2 R11.0.4) and we're trying to add 4 remote 9608 phones. Ideally I would like them to be VPN, but I don't mind them not. Having troubles with the IT guy getting the firewall setup. I am not a firewall guy, so I was hoping you guys could give me some guidance I could pass on...

another weird thing, is that even though none of the ip phones are coming up. All of the teleworker and power user licenses are showing in use. If I unplug an extension that has a power user assigned to it, it does not change what system status says.

They're definitely not VPN phones. There are no VPN settings in the phone. They worked perfectly prior to the upgrade, and now they don't. I've been trying everything today. They definitely are seeing the IPO because it won't let you log the extension in with the wrong password. Here's what...

ok, I'm onsite. The phones are connecting across the public network. I have verified the address they're looking for is the same it's always been. The public IP address is setup under LAN2 as are the firewall settings and the stun server. When the phone reboots, it looks for the upgrade.txt from...

Upgraded a customers IPO to 11.0.4(SP3) from 9.1 and all the digital phones upgraded just fine. But they have 3 remote locations with VPN connections and 9608's that just say connecting (according to the customer). I had them unplug the phones. I've rebooted the IPO, but still no luck. Any...