Hello guys, I've been digging around the forums here trying to figure out how to get a D100 base that I recently purchased two of second hand, to work on our Avaya system. I followed the instructions as far as setting up a Line/User/Extension in IP Office Manager and set it to DHCP for the IP Config part of the base. I can register my D160 to the base but the phone always says No Config when we try to use it. Also, when I go to System Status in IP Office, it can't detect the base's Firmware version, so I know it's not seeing it.
I couldn't connect to the Web Interface when hooking it up to our normal network switches that the Avaya is on along with our computer that can access IP Office, so I factory reset the base a few times now by holding the registration button and putting a pin into the reset hole. I then took the base and hooked it up to our wireless router and told the router to assign a static IP to it via the MAC address to the default IP address of 192.168.1.100 and eventually I could finally connect to the Web Interface. I then changed the settings in the web interface from the information that was in there still even after having factory reset it several times, to DHCP.
I then put it onto the network again that the Avaya IP Office computer and Avaya system was on and tried to get it to connect again with no success. I tried to access the Web Interface from the computer and couldn't get it to connect to it either. It seems the only time I can access the Web Interface is when I plug it into a router that assigns it a static IP and even then when I save the setting for DHCP, it doesn't seem to work right once on the network.
I couldn't connect to the Web Interface when hooking it up to our normal network switches that the Avaya is on along with our computer that can access IP Office, so I factory reset the base a few times now by holding the registration button and putting a pin into the reset hole. I then took the base and hooked it up to our wireless router and told the router to assign a static IP to it via the MAC address to the default IP address of 192.168.1.100 and eventually I could finally connect to the Web Interface. I then changed the settings in the web interface from the information that was in there still even after having factory reset it several times, to DHCP.
I then put it onto the network again that the Avaya IP Office computer and Avaya system was on and tried to get it to connect again with no success. I tried to access the Web Interface from the computer and couldn't get it to connect to it either. It seems the only time I can access the Web Interface is when I plug it into a router that assigns it a static IP and even then when I save the setting for DHCP, it doesn't seem to work right once on the network.