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I have a client that has an Electra Elite 192 that has been in service for a long time. I think they even brought it over from their old building about 8 years ago. It is so old that they do not have caller ID on their phones. The handsets look like this model: NEC DTP-16D I am wondering when...

I had a CP 100 with 18 MB that had a SW corruption. I used the card copy procedure from another unit to restore the card. It booted up ok of course I lost of of my configurations. I also noticed that the total MB's have now been reduced down to 10 which is the same that was on the card I...

Nortel branded

Found it. It was released in version 6.1

I am working with a MICS 4.1 and I can not find the option under ROUTING for 2nd Dial Tone. Was it not released in this version or is it located under another menu heading?

Turned out to the the set. I swapped the T7316e with sets made in both China and Mexico and the same thing happened. I finally swapped it with a plain old T7316 non "e" version and it is working just fine now.

I am trying to use the BUSINESS NAME to override the PRI name assigned to it by the telco. and I noticed that there are only 8 letters, numbers or spaces allowed. Standard CO CID name allowance is a total of 15 letters, numbers and or spaces. Anyone know why this is limiting my entry? When I...

Do I understand correctly that Message Forwarding is not a feature of the stand alone CP module but is available with the BCM?

Thank you

Is there someone on this forum that I can contact to help me set up and program a CP for UM for a single user. I have done this with BCM but not with CP. Thanks

I thought that I was able to program a pick up button and that the customer could just enter [ 0 ] instead of an entire DN number. The lines that are ringing that need to be picked up are ringing on the recpt. set which is DN 200 which is also the internal operator DN when someone dials [ 0 ]...

This company does have a network. I meant that for most of my small installations I do not network because I program thru the set and so does the customer because they usually never use all of the rest of the features. I spoke with Metroline Direct and they do have the keycodes and...

ON CP the message cane be forwarded from Outlook to over come the Message Forwarding problem. Not every customers site has a network available that the CP can be attached into.

Thanks, Don't I have to network the CP as well? I usually do not network CP's on small installs. When I buy the Auth Keycode do I need it to be activated or will just entering the keycode add the UM seat?

Does anyone have an easy set up instructions for me to enable the Message Forwarding to email from a CP VM user? I know that I need the Keycode for this. I have just a single user who wants to use this on their CP connected to a MICS. So I believe I just get the ( 1 ) seat auth code CallPilot...

I have a BCM 50 that is sending the messages without Outlook using Message Forwarding. The user just enters their email address on their person voice messaging page. Is this same function available with a stand alone CP?

I thought I was able to in the past be able to allow the user to Use Directed Pickup F76 and ( 0 ) to pick up a ringing call on the Recept. set. I can;t seem to get this to work. Also, the users get INVALID NUMBER when they dial ( 0 ) from any desk phone. I checked Direct Dial 1 and it say...

Thank you!

Thanks.. One would think that activation would be automatically included like it does for example with a PRI on a MICS. I also posted a question about using Message Forwarding on a Call Pilot. Can you reply to that new post? Thanks