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Any thought about this error. I cannot find any info

Never mind. re-read your post and it says t=you swapped the card along with the PS and cable. It could be the library interface cable. If the library cannot communicate to the drive, it will show not functional.

Are the interface boards on the tray the same PN? I would swap the board to the tray that it works on and see if it follows. Andy

We have a situation that has us puzzled. Every time we replace a failed disk, the system detects some kind of error and the new disk comes up as blocked. We can, however, restore the disk, and then restore the data from the spare without any problem. We have had this unit for a long time, and...

Is this connected to a windows server? You may need to disable the TUR (test unit ready) function in the OS. I have seen this wreck havoc on a tape library. The system / drives are so busy trying to respond to the TUR that it hangs. Google the solutions on how to disable the test unit ready...

Just noticed that you mentioned these were FC drives. Try the boot up without the FC plugged in and see if that helps.

The 9940B trays are longer than the 9840 trays for the same library. I've never tried using a 9840 on a 9940 sled, I think the length difference is out the back and should not affect the drive possitionin the front. Are these fibre drives? Try to power them up completely with the fibre cable...

Are you replacing the failed drive with the same type? You should be able to source a replacement with the same firmware as the one you are removing.

Looking for some info on 9310 silo compatability. We have the following firmware: 9310-- V4.1.02 9330-- V1.9.23 9840 tape drives with firmware ranging from 1.35.105 to 1.44.110 I need to know if these levels will work with IBM z/OS 1.13 Thanks for any help

Is autoclean enabled in your backup software?

Was this password generated specifically for that machine? It is based on the Serial Number, and generated at SUN. Andy

What does the tray look like? Was this a Storagetek L40 or a SUN L40??? This gets confusing sometimes because Sun bought Storagetek. Both libraries are totally different.

Hey Folks, Does anyone know how to dissable the encryption on a T10000A????

The error calls out a tape mark not found when performing a backward space file command. If the error is blinking on the op panel, it is only indicating there is (1)dump saved in the memory, and not an actual hardware failure. Make the device offline, and go to the DRV menu. select make dump...

Ah yes....windows 2003. For the read/write issue, make sure you are using a good cleaning tape. They are only good for 50 loads. As for the going offline constantly..... you may need to turn off the TUR (test unit ready) in the windows operating system. This function constantly "pings" the...

If your library still thinks there is a tape loaded, but you know it is empty, take your hand and insert it palm up into the throat of the drive, and gently pull the shuttle out until it "clicks". This should clear up the problem. The IBM LTO drives are known for this problem, and eventually...

Ah yes, missing bezel. There is a target on the drive bezel that the robot hand has to find in order to load the cartridges. Are these IBM drives? Try to have someone power cycle the drive and see if that ejects the tape. Andy

It seems the drives you recieved do not have the correct personality. What I mean is, they may have been stand alone drives or out of some other manufacturers library. The error you gave says.... DRV cmd not supported: A command was issued to the drive that the drive does not support. Is the...

Hey All, Does anyone know what the minnimum FW requirements are for the L700 running under networker 7? Andy

Is there procedure for recovering PIN Tracks with Solaris 10?