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Hello, we did setup a voice vlan in our meraki and everything seems right, the only issue, when the phone reboots, it stays in discovery 192.168 etc (IP500 address) I checked out this thread https://community.meraki.com/t5/Switching/Meraki-amp-Nortel-Avaya-IP-Deskphones/m-p/107614 I also...

thank you so much guys I never used this options before, all good.

Hello, I'm trying to create a shortcut menu on the voicemail pro. the plan is to receive the call, then give the option to choose 2 different languages, then select option 1 or 2 for the language, then have a message indicating the business hours, and then have the tone for customers to leave...

@rickybogo no news on my side, I just gave up and suggested to use workspace on the computer. Please let us know if you get an answer from Avaya

@hanlondr Hi, yes I did reset the app, and even re installed it. and still nothing. it is definitely not a license issue as the iphone does not take my own extension, only android devices. I will test with a different Iphone and see if I can narrow it down.

Hello, I installed Workspace for iphone last week and everything was fine, today, it keeps telling the password is invalid. I changed the password, tried the same extension on android and my computer and works fine, but for some reason it keeps telling me wrong ext. or password on iPhone. I...

Hello everyone, is there a way to forward, and park a call when using the workspace app on a cell phone or computer? thank you

Hello we were using the 5410 series, and noticed the 9508 does not have the buttons to hold, transfer and conference. do I need to create them in the users rights? thanks

@ Westi thank you i noticed that, I just wanted to confirm im right, so the only license that works for cellphones is power user.

Hello I was told I could use the Mobile user for the workplace phone app, but it seems it only works with the power user license, I even tried the teleworker license and still nothing. what i find funny is that I can use the app on my computer with the Mobile user license, but not the cell...

thank you guys and yes you are right the RJ45 was confusing me

do you have a picture of the back? I found this phone but on the back look like an IP phone

Hello does anyone know what newer model can I use to replace the 5410. someone recommended 9508 but for what I see those are IP phones. thank you

Hello as the title says, does anyone know where do I change the voicemail code requirements such as length. thank you

Thank you guys for what I see doing the ??? will cause a security issue. I hope the post helps others thanks

you are absolutely right, now I feel dumb ha ha one of those things the solution is in front of you. thanks a million for your help

@critchey correct im able to reach ext 100 to 190 when calling that number. the extensions higher than 190 are in use, and I have the office main number's setup done the same as i have for the number with the problem, when I call the main number, i can reach every extension, it is only when i...

Hello Ill try to provide as much info as i can, I have the number in the incoming call route, destination *96 the short code *96 is pointing to a specific start point that I created in the voicemail pro in this case it is called IVR_US see image below, so i have 2 options if 0 is pressed it goes...

Hello not sure where to look, I have an incoming number, with a line group ID 170, when I call the number I can dial any extension lower than 190. the line group ID is a SIP line. any ideas where to start?

Hello I got a couple of 9620 and I noticed they do not have the same options as the 9620L like the call SRV when you go to ADDR and there is no VPN is there a way to make it work like a 9620L? thank you