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We are migrating a CM6 system, with AAM, to 11-digit E.164 dial plan. As part of that we need to convert the existing 5-digit mailboxes to 11-digit. Anyone know of a tool/method to complete that? I have tried experimenting with Provision and ASA tools but nothing so far. I did the same thing...

We are migrating a CM6 system, with AAM, to 11-digit E.164 dial plan. As part of that we need to convert the existing 5-digit mailboxes to 11-digit. Anyone know of a tool/method to complete that? I have tried experimenting with Provision and ASA tools but nothing so far. I did the same thing...

I just implemented a Session Manager R6.1 with CM6.1 for SIP integration with a Rightfax Server. Calls from the PBX to the Rightfax are fine but calls out of the Right fax are not. The call comes out of the Session Manager and htis the PBX but instead of routing out the PSTN via the ARS table it...

Does anyone happen to know if Expanded Meet Me Conferencing is supported in CM 6.1? We did an upgrade tonight from CM3 to CM6, and re-IP'd all hardware and now the SIP signaling group is stuck in "Far-End Bypass". I know it is end of support with Avaya but I can't find any documents that say...

I am having an issue with outcalling, notify me, from an Avaya Aura Messaging VM. It works fine to local extensions and to external cell phones but my problem is to a pager system. This is an internal pager system so there is a hunt group that users dial, then enter pager number, then enter VM...

I have a customer wanting to integrate an Avaya CM6 w/Session Manager to the Ascom i75 SIP handsets. I found an Avaya integration note but it mostly just tells how to program the Ascom and gives no specifics on the Avaya side, imagine that. Anyone have any documents with more specifics on this?

Sorry I did not get a notificaction of a post to this thread but yes that is exactly what it was and that is where I found it. Thanks for the response!

I have an MM R5.2 connected via DIRECT SIP trunk to the PBX, CM R6. All is working fine except "Call Me" to an outside number. I see the call come into the PBX but it is saying "User not found (adjunct origination)". I see the called number come in as"9xxx.xxxx@sipdomain.com". Is the switch not...

I have an S8300 with an embedded SES server that integrates to a MM w/exchange. WE are having some calls fail to particular numbers, all the time, while others work fine. I am trying to use the SES Trace Logger files but apparently not understanding what information they want in the filters...

I am having a problem with a SpectraLink OAI Gateway. I'm getting a lost heartbeat error. If the error isn't cleared in time the box will lock up and I can't access it. I have to power it down. Then it will work again. I have an Avaya 8800 switch. I am getting pages from a Rauland Responder 4...

OK....the customer says the icon isn't there. I asked her to send me a screenshot and......it isn't. According to the document I found it should be right next to the microphone, where there is a blank spot in her case. Now this customer contact is known for trying to "tweak" things on his own...

Thanks for the responses. My Avaya install guide, nor user guide, reference this button and I am not at the customer site to look at available icons.( Avaya OSPC 2.5 manuals).I found one on line from Tenovis and it did. I have sent an email to the customer, along with a picture of the icon...

I have an operator who cannot transfer directly to a voicemail box or enter a caller into a conference bridge. The Operator is using OSPC in Road Warrior mode. I am thinking that the DTMF isn't passing. For instance she tries to transfer a user into a specific voicemail box, once connected to...

Thanks for the responses cjgovMIL....it turns out that the PBX was fine, the IPCM programmer did not have their outbound transport method set to TCP. As soon as they changed that all was good. Thanks again and sorry I didn't get this updated sooner.

5.2.1.016.4

No I never see anything. That's what prompted the Wireshark trace. I can see it all the way to switch the Clan is connected to byt I get an error something like "invalid ip address/port". It is trying to connect via port 5060, as signaling group is programmed and again I can complete calls from...

I believe it is, don't really know much about it to be honest. I have only worked with them via phone. I have a basic SIP Trunk/Signaling Group setup. We can see the SIP invite come out of the IPCM, via wireshark, and appears correctly addressed to the Clan but the Clan never acknowledges the...

All, I am trying to implement a SIP Trunk between an Avaya Communicaiton Manager System R5.2 and an IPCM SIP server. Calls come in the Avaya and route across the SIP trunk to the IPCM just fine. However, when a user tries to call outbound from the system on the other side of the IPCM I don't...

I was able to finally get the install to go through. After hours on google this weekend I found someone with the same problem. Their suggestion was: copy the file CreateNInstallCert.cmd to the directory C:\Avaya_Support\Scripts\ on MAS server (Avaya sent me this file), change the file extensión...

Yes that is there. When I run the dct file it puts it there corretly. I have read countless threads/blogs that say to take out the fqn and just have the mss name i.e. "mymss1", that hasn't worked either. I have run the license recovery tool to many times to count, no luck. Everything shows fine...