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Figured it out, when browsing to the PRI gateway the GUI was not presenting the correct information and would not take any changes. Used compatibility view and was able to correctly view all of the channels configuration AND properly add the 4th channel. Soon as that happened the 4th channel...

I have (2) quad MSDL PRI Gateway NTDW70AAE5 cards with (2) dual D channel daughter boards each. Each PRI Gateway has (3) working PRIs however, I cannot seem to get the 4th channel on both these cards to light up on the 4th channel led. There is no led indication at all for the 4th PRI whether...

I usually see that when my carrier has the PRI down, bad cable, etc. If you do get it back it will probably immediately go back to MBSY until the circuit is back to normal. You could through a loop on RJ45 to test.

I had the same issue as you zstic78 but I was the only one testing so I chose the TARG/TGAR way like what you were thinking. I set up the Route's TARG so that all the current TGARs couldn't access it and then I changed the "pilot" user's (myself) TGAR to access for testing, later I modified the...

Thanks guys. Yes I do have an IDC table referenced and its rule is to match the prefix, the first 3 digits (which I'm presuming is the first 3 of the 7 digits) and replaces those with the first digit of our 5 digit DID extensions. So KCFLHRC, it's basically the PRI NI2 protocol from the carrier...

I printed out LD 21 LDN and it appears as the amount of DID digits is (7) coming from the carrier. How is it that when you trace a call that the full (10) digit number appears in the call information, meaning the local area code is included. Is that put back in from another config setting? I'm...

Hi guys, I have been working on this puzzle for quite some time and searched all through this great site. Can you help explain/answer some of these questions? I have an older Nice Recorder recording analog tapped phones but I also have the licenses to record (5) VoIP sessions. I have not been...

Ahh, thanks Stanley. I'll give that a shot in the morning. That makes sense. I should have thought of that! Good call, thanks again.

By the way, the Called name they want to display is the extension name for that extension "Code C". I know it's backward theory but they want to see that a Code call is being placed (that someone is requesting a Code procedure) and where it is being placed from is not as important because it's...

Sorry guys, I have searched the forum and this gets very confusing CNDA/DNDA, CNDA/DNDD, etc. I have the wireless phones that emulate the Model 2616 phones. They all have CNDA, DNDD and TDD. They have Code C extension assigned to Key 6 as SCR XXXXX. They can see who is calling the Code C...

No I changed the extension names on the other 7941 phones, not the 7961 and its 7914 side car. When I view the 7961 config I don't even see where the 14 lines are added for the side car. The 14 lines on the side car still show the old extension names that I have already updated (on the 7941...

I have an older Call Manager Express (4.1) and I have updated some name changes on individual 7941 phones but I can't seem to get the 7914 module to update the name changes at the reception's 7961 phone. There are DNs that act like BLF but I can't seem to find them under "PHONES". I see the...

What a day. Well we replaced the TMDI card and eventually everything came back up and we are no longer getting the random channels of no audio. I believe that resetting the MGC card and all of its 128 dsp channels may have fixed this and the TMDI was just a fluke. We'll see.

They are shipping out a new TMDI card to install. TMDI105 TMDI 4 1 1 00000000 TMDI112 TMDI 4 1 1 TMDI300 4 1 1 FROM: SYS DSBL - SELF TESTING TO: SYS DSBL - SELFTESTS FAILED TIME: 14:55:55 REASON: CPU TEST TMDI300 4 1 1 FROM: SYS DSBL - SELFTESTS FAILED TO: SYS DSBL -...

Well the service tech performed a 'reset' on the MGC card and now the associated TMDI card keeps failing its own self tests and will not allow me to enable the TMDI. I now have the TMDI in a MAN_DISabled mode. LD 48, LD 60, LD 96 nothing is letting me get this TMDI back up. Even tried...

Thanks.

Hi KCFLHRC, Yea I did disable and enable with fdl with no change. What I finally figured out was why wasn't anyone else complaining if I did have bad DSPs and what I have just discovered (I think) is that I do have bad DSPs but most of the cards in that chassis are patient phones (analog...

Good morning, I have an issue going on where (1) PRI will not provide audio back on an incoming call. It seems to be random channels, like 1, 2, 4 and 5. I have disabled and re-enabled this PRI without any change, depending on what channel I hit I do not receive audio back. I opened a ticket...

Yea I'm with KCFLHRC, no O2 sensor applications or anything really like that here. We have dictation interfaces, faxes, fax servers, wireless phone interfaces, Amtelco call center. Other hospitals have interfaced the Vocera handsfree product for nursing, but that's all I can think of. If our...

Oh and wait until a low life telemarketer illegally uses your Caller ID name and number to process calls. That's fun to try and explain.