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I tried your steps and got the error message you may not edit system templates. However, even though I can not edit anything, it does seem to have the right report class and template filename and location already there. It has a location of "D:\MICROS\Res\GSS\Reports\GC_Liability.rpt" which I...

Yes I use GSS. When I run the report I get a white screen saying report not found when I try to run either of those two gift card reports from the autoseq and reports on the back office server pc. Other reports like the system balance reports, payroll and menu item reports run fine and I am...

Hello, I have Micros 3700 RES version 5.1 and when I go to run a "gift card liability report" or a "gift card liability by card number" it tells me that the report is not found. I have never ran this report before today. Is there any way I can fix this? Thank you, Henry

Hello, I have another question, when I add the lottery paid-out key to my POS, will it show up on the back office paid-out report? I only ask this question, because the POS has paid-out keys already programmed for various things we pay cash for, and at the end of the month, I print a report...

Thank you for the information, that's exactly what I was looking for. I pretty knowledgeable with the micros configuration so I can handle the configuration. I think I know how to add the paid out key and I think I know how to add a non revenue key as well. Adding the new entries to the...

Hello, The New Jersey Lottery is installing their quick draw lottery game in my bar and restaurant and I would like to know how to program my Micros 3700 POS to ring up lottery sales. The reason why I want the POS to ring up the sale of lottery tickets, rather than keep it separate, is so that...

Hello everyone, I would like know how to setup future orders, so that once a future ordered is fired any server can pickup the order and cash it out. I am looking to know this, because on Christmas eve we have a lot, a ton of takeout orders, and to make it easier and service quicker, I would...

hosehead78, Thank you so much for the help. lachilles

hosehead78, These are from the end of day, end of month, whatever period I want to specify. I currently use the autosequences and reports application on my micros 3700 server to generate all my reports. We are not signed up for myMicros at this time.

hosehead79, I have version 5.1 of the RES 3700 software on my micros POS.

Jackba, Thanks for the response. I guess I'll just have to print two separate consolidated system balance reports each month, one for the month and and another for the year to date.

Hello, When we print our monthly reports for our accountant, are there any system balance reports available that will give a year to date net sales total along with the monthly net sales total? I know I can print two separate consolidated system balance reports, one for the month and one for...

No I do not think I have the cash management option installed. I can find no icons for it and don't see any buttons for it in the POS configurator. Where would it be located? Thank you, lachilles

Hello, Can I assign a cash drawer on a specific workstation 5 terminal to an employee, so that they can only open up the cash drawer on that terminal and no others? I am asking this question, because currently any employee that is assigned cash drawer 1 can open up cash drawer 1 on any of my...

Thank you for the help. lachilles

Ok that works for me, just wanted to make sure there was not a better way. One more related question, can I have a manager be able to open either drawer 1 or drawer 2 or will they only be able to open the drawer they were assigned under the employee form? Thank you, lachilles

Hello, How Do I setup the assign cash drawer feature on Micros 3700 so I can assign either cash drawer 1 or cash drawer 2 to an employee? Thank you, lachilles

Hello, I am wondering if anyone knows how to setup the Micros 3700 POS, so that the 2 cash drawers on a workstation 5 terminal can be easily assigned using a key on the POS terminal, instead of having to go into the employee settings and change the cash drawer assignment to drawer 1 or drawer...

No I checked them out, and examined them, I got the right cables they gave me the cable with the 4 pin connector.

Thank you so much for the help, I found some refurbished drawers online, so I figured why not buy them online and put them in myself since it seemed simple and saved money. Thank you, lachilles