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this only happens on inbound calls? do all pots have DT?

IP Office IP500 rel 6.1(5) partner mode ext 10 - night service button stays lit. press it to disable but nothing happens...button stays lit and system stays in nights confirmed button is programmed as night service button. any suggestions I removed the night service button but system is still...

Customer has BCM450 R6 Table 3 - Greeting 4/ CCR Tree 4 answers. Options 1, 2, and 3. (all transfer to hunt groups) When I call and press 1,2, or 3 the call rings once, then I hear the same CCR greeting again. The problem is intermittent (90% fails / 10% works) any ideas

interesting results from this test... downloaded 2050 IP softphone from avaya website built new DN 2105 on phase 1. built new mailbox 2105 Test mailbox removed target line 398 from hunt group 5537 added target line 398 to test phone 2105 (target line 398 not programmed to any other DN) 2105 fwd...

Thanks for the reply. I am scheduled to test further tomorrow (Friday) before noon. I will let you know what happens.

System: BCM450 R6 Problem: The greeting is for the referral line voicemail. The first 10 words or so are being cut off when calling 800-xxx-3787. The same voicemail greeting is correct (no words cut off) when dialing DID directly. I have called the carrier and confirmed that the...

what des this do? Im not on site to test right now. thanks!

No DND activated

IP Office IP500v2 R7 User claims to hear stutter dial tone, even when he has no new messages (Embedded Voicemail) Anyone ever hear of this? How do you enable or disable this feature (if possible)?

Thanks all...though it not a firewall or sd card problem (at least not likely). I am able to run the manager on windows xp with no problems. I would think that if it were a read only problem, then it wouldn't let me merge config on any OS. I haven't tried to uninstall/reinstall. Vztech...

Turned off windows firewall and windows user access control and no difference. Same problem. On it's own network/LAN.

I reboot the IP Office but it did not help. I reboot the Windows server 2008 and that did not help either. It seems to think there is another merge taking place at the same...Is IP Office Manager 9.0(5) compatible with Windows 2008 server?

IP Office 500 v2 R7 IP Office Manager 9.0(5) on a Windows Server 2008 I am unable to complete a Merge using the manager on the windows server 2008. Status bar on bottom shows 10% saved then it stops. However, when I use Windows XP on the same system using the same version IP Office Manager...

I do not need to keep any of the programming, so I will not be using the migration tool. My only concern is keeping all of the keycodes. Do I stand any chance of loosing the keycodes that are already installed? thanks

I need to upgrade a BCM 3.7 to a BCM450 R6. What steps to I need to take? Do I have to upgrade to 4.0 first, before upgrading to BCM450 R6? or Can I upgrade directly from 3.7 to 450, without upgrading to 4.0?

I added shortcode 99N dial 9N line group ARS50:Main AND I added the same in ARS I get the same problem... When dialing, I am able to dial 9+9+3..as soon as I hit the 3 it rings and an error message from the telco is played. Does the same thing need to be in both the shortcode and in ARS?

Okay, I will give it a shot.

IP Office R7 IP500 V2 936, 281, 832, and 713 are local area codes. We have 10 digit dialing. Users are able to make calls out to 281,832, and 713, but cannot dial 936-xxx-xxxx. Shortcode: 9N Dial N 50:MAIN ARS 50:MAIN 9N DIAL Nsi123456e line group 0 (PRI) I am able to make...

I have Call Pilot 3.1 UM Using Outlook exchange I tried to create a rule in Outlook to forward all messages received in Call Pilot account to my email address but I was unable to get it to work. From what I've heard, it is not possible to send the call pilot Unified Messaging voice messages...

I have 2 BCM450 R5 tied together via MCDN voip trunks (H323). Each site has its own PRI. I know we can set up Fallback to PSTN, but is it possible to do the opposite? Phase I and Phase II. Phase I is very busy and the PRI usually gets max'd out. When no more lines are available, I would like...