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haha No, I did not expect it to be that easy that's why I thought I'd ask. Thank you for always helping, Ross. I will give it a try and let you know when nothing is working and I need your help :) Juan

Hey Guys, I have to change the computer that acts as our Alohaboh server for a newer one. I've never done this. Anything I need to know? Can I just clone the HD? Any help will be greatly appreciated. Thank you very much, Juan

Hey everyone, I am trying to configure a new processor with Aloha. The processor's name is "Vantiv" Within EDC, when I choose to add a new processor, I don't have this provider. They asked me to search for TSYS, but that's also not available. I have a TSYS/VC Tearsheet that they provided, but...

It did! I would've never figured it without your help. Thank you again

This is pure gold, Ross. Thank you so very much! Juan

Hey guys, I have a problem grinding a day in our Aloha system. It started at the end of the day, when Aloha tried grinding the folder. It entered into an endless loop. The only way to stop it was to remove the folder. Now, of course, we are missing a day in our reports. When I move the folder...

Yes, I checked the usual places. I ended up having to survey every transaction, check what was missing, and process it manually on EDC. Total nightmare. I was told there was a power outage the day all the transactions were missing. Don't know what the managers did with the computers, but it was...

AlohaRoss, How can I reach you if I am out of the country? The 844 number doesn't work from outside the us Thanks, Juan

Hey guys, We had issues with the server, and the terminals were working in stand-alone mode for a little over a day. Now, we are up and running, but I am missing a bunch of CC transactions. In the past, Aloha "picks them up" and processes them later automatically. Not this time. Any ideas...

When I try to reach the boh it requests a username and password. The admin account of the terminal is aloha

They are all (term1, term2, alohaboh) in WORKGROUP workgroup

Not yet. I didn't really touch it after I sent the post. I was hoping for some magical solution. It must be something about how aloha connects with Terminals that I don't know. I can access other computers on the network from the terminal, but not aloha terminals or the alohaboh. From the...

I will call you later today, Ross. Thanks

I forgot to mention. I do see the computer on the network, but when I try to access it, I get an error instantly. I does not even ask me for a username and password. Juan

Hey guys, I am having a rookie problem today. One of our terminals died. Got a used one off the internet and I am trying to connect it. For the life in me, I cannot make ALOHABOH (or any other computer) access it via the network. I have tried EVERYTHING! Is there some weird setting that...

Hey Ross, What caused the problem was a malfunctioning Hard Drive. I finally managed to replace it and got everything back to work. I lost a day. Files were damaged and could not recover them. Juan

Hi Ross, Thank you for always replying! No processors listed. And the edc.ini file only hast this in it: [EDC] BackgroundMode=1 Will I have to configure EDC all over again, and maybe re-process the CCs that are missing from today? Juan

Hey Everyone, Our Aloha server had a few HD issues. Now we got it to work, but EDC seems broken (pic attached). I cannot see the current or previous batches. I cannot even process a credit card directly from EDC. Can someone guide me on how to recover EDC? Thank you so much...

Hey Everyone, I thought I'd check if anybody has any news about NCR releasing an EMV solution. We tried using Verifone terminals separately, but it is just a nightmare, too prone to errors and extremely cumbersome. So the owners of the restaurant decided to just risk chargebacks for now. Is...

Hey guys, Revisiting this yet once again. Is anybody familiar with the legal boundaries of EMV? We just got an e-mail from Chase stating the following: " As we discussed adjusting the card authorization after dipping a chip card to add a tip line is not EMV so there is a risk that you can lose...