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I checked with the Error logs in SQL folder and found the below lines. 2018-05-04 11:44:23.87 spid11s The Service Broker protocol transport is disabled or not configured. 2018-05-04 11:44:23.87 spid11s The Database Mirroring protocol transport is disabled or not configured. 2018-05-04...

As well i checked on BOH dated debouts and i found below with two employee 1009 and 1030, this could be blocked on t4 which preventing T4 to connect ? Apr 10, 05:33:35.850560, [8264], [WARNING], [AlohaNetInfo], "Identity TERMINAL.005 from 192.168.16.105 state changed to ACTIVE" Apr 10...

Hi @AlohaROss Can you mentioned steps how can i check on BOH and till "all accounts are not locked" or could say if any employee locked in terminal.

Hello @Ross i just checked with the todays debouts and found below Apr 06, 05:32:45.955196, [4788], [WARNING], [AlohaNetInfo], "Begin of available adapters list" Apr 06, 05:32:45.955196, [4788], [WARNING], [AlohaNetInfo], "Adapter Name : {7C57207B-DBED-4C51-8CCD-0979F6C9B6B2}" Apr 06...

Hi @ross, This is the issue existing on term4 , i am curious to know you mentioned term5 , my idea is you picked pr 05, 05:31:24.107298, [5456], [ERROR], [AlohaNetInfo], "ClientConnection::HandleConnect(target = TERMINAL.005 ): No connection could be made because the target machine actively...

Hi @AlohaRoss, thanks much for the guidance i just checked today again with the dated debouts and found. Apr 05, 04:25:28.543053, [5456], [ERROR], [AlohaNetInfo], "ClientConnection::HandleConnect(target = TERMINAL.005 ): No connection could be made because the target machine actively refused...

Hi Guys, Need your ideas on the issue on my side, ''Error has occurred: Failed to connect to server.'' on Terminal. I checked the dated debouts and found ;- Mar 21, 19:00:38.049383, [3340], [INFO], [], "Logon screen activated by ScreenTouch" Mar 21, 19:00:39.737480, [3340], [DEBUG], [Touch]...

Hi Guys, Need help , ourthExp.exe XMl File not being created FourthExp.exe program is not creating the XML files required to be exported to Fourth Hospitality. The contents of the DEBOUT are below: Fourthexp Information: 0 : Submitting Sales to fhAPI.SubmitSales() Fourthexp Information: 0 ...

as it is not able send the data of particular days to fourth hospitality.

oK, BUT any other thing for troubleshoot we can look into or steps can be taken.

Hi, I checked with emp.dbf its same as other employee nothing different from other one. i chcked with job code and other access, all is ok, but still for particular that employee they are not able to transfer data. Regards,

Hi, there is one issue i am trying to solve on my lab with fourth hospitality ... Data is not being transferred to Fourth and they need it for payroll purposes i.e having issues with one of their employee, who’s logins are not uploading to Fourth Hospitality. Employee can time in to the...

Hi, Yeah the issue is with something messed with downtime.ini file now its correct and working

Hi, i checked with lana and ip range.... lana 0 available with defined network realtek XXXXX is dere on boh and all tills

Hi, can anyone help me out on this issue, temrinal getting the error " System notification When trying to clock POS notifies that "system will only run in redundancy for 5 more days. Please reconnect fileserver. Any thing , anyone can suggest what to look over on this. will be great help ...

Hi, yes the firewall is off , so basically you mean, simply i just move to uninstall RAL and Reinstall it and check if it works or not ,

Thanks , but for now i can view this error on terminal ERROR - radiant auto loader At radiant.alohaPOS.radiantautoloader.c lientconfigurationdata. .ctor (logclientmessage Incomingclientmessage) At Radiant.alohaPOS.radiant autoloader.m A inform. .ctor() At Radiant.alohapos.radiantautoloader.m...

may be the solution is set terminal for Reload as the issue could be because of this as terminal is looking for the RAL software on the back office pc to pull the configuration. can any one tell me how to set the terminal for reload in aloha so that it can fetch the files from BOH and then i...

As i move with abort and as expected RAL asked me for NIC , and there are several options for it, i select LANA 0 option with till IP address. and then i test for LANA path and number by LANA showlanapath , it is 0 , there is still the issue. after restart. hey aloha Ross, any steps should i...

I am still having problems however with that Radiant Auto Loader RAL Communication Error "Abort / Retry / Ignore"