Search results for query: *

Thank you guys so much for the responses. In fact the solution was the pathing in the EDC Path was the problem. It was missing thr BOOTDRV in the pathing causing EDC to fail on the front of house. The pathing has been corrected and the issue has been resolved. Thank you very much. It was SET...

Hello all, I am having an issue with EDC that I cannot figure out & was looking for your assistance. Whenever a credit card is swiped on the front of house the system attempts to obtain an authorization and then errors out with the following message “This credit card has been processed...

Ill check that out today & try to give an update as soon as I am finished.

Yeah we have taken known working Mag Swipe Readers from known working computers and the issue disapeares and then comes back the next day or a few days later. The only major change that happened recently is that the site moved from version 6.2.14~ to version 6.7.28. I am not sure if that is a...

In case someone needs to see the error log for one of the non-working terminals here is the full log... Mar 19, 03:48:43 ALOHAQSR: Environment initialized, terminal 3 Mar 19, 03:48:43 ALOHAQSR: Loading QSRSOCK.DLL... Mar 19, 03:48:43 ALOHAQSR: Loaded QSRSOCK.DLL ok Mar 19, 03:48:43...

Hello, I am having an issues with 2 Radiant terminals and trying to figure out if its a software issue or a hardware issue. The catch is there is a 3rd Radiant with the same hardware that is not having this issue. The error message that shows on the front of house & and the Debout is the...

Yeah it looks like we have come to the same conclusion. The printer in question had a bad data cable run causing the printer to go offline. Print jobs had been re-routed to this printer and as you described the printer log did become oversized. I believe the log got wiped out during nightly (I...

Hello All, I have a strange error message that has popped up on the front of house. Specifically this problem appears on 2 Terminals. An error message on the screen appears as the following: "This terminal is full of printing. Correct all printer errors, or ask a manager to reroute bad...

Sorry for the late response. Thank you for the information it helped out. We were able to resolve this issue by creating a batch file and pointing the calibration at the batch file instead. Problem Solved

I am having an issue with the "Calibrate" button for an Elo-Touch system. The program is EloVa.exe and when i look in Ibercfg.bat the pathing appears to be be correct. (I Tested this by copying the path and pasting it into the "Run" box and the calibration program popped up with out an issue. I...

I am not sure your question makes sense. Are you saying can this replacement terminal take the place of term1 term2 or term3? I am sure with the correct configuration adjustments I do not see why not. Is it possible your master terminal is starting to have problems? Maybe have one of the other 2...

This might be a long shot but if before the terminal launches "Iber.exe" is there by chance a Black Command Box that appears for a very short period of time? If so you can continuously try to hit the "X" in the upper right corner. If you do that the system wont try to load "Iber.exe". I know a...