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Here is a failed registration: 76735483mS SIP Reg/Opt Rx: phone REGISTER sip:10.25.3.60 SIP/2.0 Via: SIP/2.0/UDP 10.25.3.166:5070;rport;branch=z9hG4bKPj60cf955a-0698-4908-84c2-c1a2437fac60 Max-Forwards: 70 From...

Hi, I'm having an issue with spectralink wireless phones losing their registration on an IP Office 500V2 11.1.3, it works fine for a day/week or even a month then I get reported issues. The system status shows it's registered to the proper IP address. Rebooting the phone fixes the issue. I'm...

Hi Was wondering if anyone could point me in the right direction, we have been hit with spam calls and I have been asked to put a menu in front of our main number which in the trace is 4422. I can't find where these digits get converted though. normally I use the change inc-call-handling-trmt...

Thanks, I found it on page 13, thanks for your help!

I'm trying to delete this extension but I keep getting the following error. I really don't know how to even find the group that it's in after doing a list usage command. Does anyone know what I Failed to delete[Unassign of Endpoint "4495" from user "4495@bewell.ca" failed. Cause of...

Hi was wondering if anyone knows how to set up call forwarding to an extension that is forwarded to another extension? eg. extn 221 forwards to extn 222 and have it ring there but when extn 222 leaves for the night they forward their phone to extn 223 but extn 221 calls won't go there.

bahmonkeys it looks like that is a requirement I can easily remove that in advanced setting. Thanks.

Hi derfloh they have it's the following I thought I believe it looks like what the requested: 3. Outbound Caller ID and P-Asserted-Identity Header When calling outbound from your IP Trunking service, calls are routed and billed based on the “P-Asserted-Identity” header in the SIP INVITE...

Thanks janni78 unfortunately once I added it, it still didn't work looks like my invite is failing here is a screen shot I don't really see why it's failing.... 15:22:44 823413mS SIP Call Tx: 10 INVITE sip:+15878767711@38.140.220.107;user=phone SIP/2.0...

Hi All, Having an issue with a new sip provider (TELUS OneVoice) they have different requirements that I'm used to tracing out the call I have a 503 error. One of the requirements I seen was to have the user=phone in the from message anyone know the setting to get this? INVITE...

Has anyone had any luck getting Equinox working on Android 9.0 PIE? Won't register to call server, we have had luck with iPhones.

Try "#"N

Do you a a specific incoming and outgoing group ID on the analog line itself, I know with loop lines they can be tricky when putting them out of service and there is a default Line group ID.

Does anyone know how to switch System Status to use HTTP to connect instead of TCP? We just got our first containerized hosted solution and it requires HTTP to connect but I can't seem to figure out where to switch that and there is no launch feature on Web Manager on the container to...

Hi has anybody tried forwarding ports to access the IP Office remotely using web manager. If so what steps are you using to make it work and secure? I'm not seeing much insight in the manuals.

Yes everything is showing up correctly in system status like I said it did forward to the cell when the phone was unplugged. Yes 201 is a physical phone its a 9508, forwarding shows up in status on the phone as well, forward busy no answer is off. 10.0 build 550. I'm going to upgrade it next...

Hi I have put in a new IPO V2 R10.0 with 3 analog lines. They would like to leave the office and forward it to their cell -In the incoming call route I have any voice going to 201 -Lines trunk to trunk connect checked, system/telephony inhibit off-switch is unchecked as well under the user...

-A company is providing us a short when someone breaches the wander guard system (when a patient leaves a certain area) in a nursing home. -They would like us to change that into ringing several phones the system is a TDE100 in North America. -Has anybody set something like this up and how...

Had the same issue, lower your security settings in IE: internet explorer, Tools, Internet options, Security and change the security settings to a lower setting. Double click call assistant, you might have to refresh the page (F5) a few times to get it working it's a bit finicky. Also it's...