Search results for query: *

OK, added a second UC Endpoint, and it doesn't seem to work...I get "no configuration" on my mobile device and cannot enable it. I have this config 5106 (desk phone) 5*106 (MiCollab - PC) - has no TW configured, and works on my PC, which is always in the building. 51*06 (MiCollab - Mobile) -...

So I can create multiple UC Endpoints? And then deploy one to my PC and one to my mobile device? I will give that a try. Thanks!

OK, so doing some Googling on this, and finding that "twinning" and "hand-off" hands off to a mobile phone. Is there not a way to hand-off to the MiCollab app on the mobile phone, as opposed to dialing out to the mobile phone #? Or handing off between the desk phone and the MiCollab app on the...

So looking at this, not really sure what settings need to be applied where. Is there any documentation on setting up twinning that you can point me to? We do have the correct licenses in place for that. Thanks!

Thanks for the reply, sorry for the delay in responding, somehow I missed this. In any case, I think that makes sense, and will look into that. Thanks again! Q

Hi there. I am wondering if someone can point me in the right direction. I am the admin of our MiVoice phone system, and we have MiCollab. I am really the only one that uses it. I have it on my desktop, and my cell phone (Android). When I try to hand off a call to a different device, it doesn't...

Good morning! MiVoice Business Console - version: 10.0.1.8 I am moving this software to a new machine. I cannot find documentation on how to move all the config over, can someone point me in the direction of documentation about moving a working console config to a new machine? Thanks! Quintin

Ahhh, got it...but, that is the same thing as accessing it via the console. All it allows you to do is to select both adapters and BOND them together...I don't want that, I want a second WAN connection on a different ISP...is that not possible? Thanks, Q

Thanks for the replies everyone. I am only hoping to be able to manually change the WAN interface in the web gui if we have an ISP issue, not worried about auto failover at this point. @SXWizard: So at the shell prompt in Putty, logged in as admin, how would I configure that adapter (I am...

Thanks for your reply. I have Mitel Border Gateway on a VM. Have the VM setup with 3 NICs - 1 for local access, one for public, and a spare...I would like the spare one to also have a public address on it so that I can flip between ISPs for my SIP trunk on that device. Version of MBG is...

Hello. I am wondering if it is possible to have 2 WAN adapters setup. I see on my SIP trunking setup the option to choose an alternate WAN port, but it is not configured. If I go through the config at the console, I get prompted to pic the NICs, but if I pick more than 1 on the WAN setup, it...

Just blew away my extensions, and re-created them. All is working now.

Good morning. Just some more information. I can confirm that this seems to happen around 8AM every morning. I reset the settings, and then they are good until 8AM the next morning when they revert to "not active" for all my call fwd settings, and to not present for my 2 sip devices. Does anyone...

Sorry for the delayed response. MiCollab 9.2.0.32-01 MiVoice Release level: 9.1 SP1 PR1 Softphones are on Android (WiFi/GSM)(GrandStream Wave), and PC (cabled)(MicroSip) SIP device capability and COS I have exported to spreadsheets...before I attach them here, is there anything in those that...

Good morning. I am the admin of our MiVB system, and am a multi-device user. I have 2 generic SIP devices, and a 5340 phone. The SIP devices keep reverting to absent, and then don't ring when called. I reset them in the morning, and they seem to be OK for the rest of the day. Also, maybe...

I actually did some further testing, and EXTERNALLY, the app on my cell phone works. INTERNALLY, on both my office workstation, and my cell phone it does NOT work. If anyone has any ideas, I would appreciate it. Thanks! Quintin

Here is one call from the "telephony" view in Wireshark: "Start Time","Stop Time","Initial Speaker","From","To","Protocol","Duration","Packets","State","Comments" "2022-04-08 10:20:57","2022-04-08...

There is no firewall between the MBG and the internet. The MiCollab server uses the MBG as a gateway....I do have a PCAP, I will extract the data for one of my calls, with IPs obfuscated... Also, generic SIP phone works fine. And also, the issue is both internally and externally for the...

Yeah, sorry, should have included more info. Yes, there is an MBG involved, and we have UCC licenses, the is MiVB (not express). Thanks, Q

Hi there. I am not sure what is wrong, so hoping that someone here is smarter than me :) We have MiCollab, and I have 1 user using it at the moment (me). For some reason I cannot make or receive calls. I can from my desk phone, but from MiCollab, either on PC or Android, when I make a call...