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It was upgraded at some point and has PLDS. I have found a distributor that will help. Thanks for all of the info.

The system is 9.0 but it does have PLDS license. Will I still be able to move it since it is PLDS or do I have to upgrade too?

Thanks for the replay. I wish recreating the card was an option but I can't even read the card, its dead dead! I contacted one distributor online but haven't heard back from them. I was hoping someone might have more insight. I'm kinda out of the loop. Thanks

Hey, I have an Avaya IP 500v2 with a bad SD card. Who can help me get the license swapped to a new SD card? In the past the company I work for was the business partner and we had a distributor that would help with this type of thing. Now I just maintain a few systems and I'm not sure who to...

Thanks for the info. They plan on upgrading the phones later. I didn't think it would be any special but wanted to ask in case someone with more experience than me had run into some problems. Thanks again for the help. You guys are always on top of it!

Hey Everybody, I am getting ready to upgrade a customer from an IP500 to a V2 and would like to know if the existing 5400 series phones will work on R10.1? I know they are not supported but has anybody tested 5400's? Are their any other things I need to watch out for? Any help would be greatly...

I couldn't get that to work on my test system with newer software but I'll check test it on site. Hopefully they will take a download this time. Thanks again.

Thanks for the tips! Intrigrant, I enabled the tftp client but when I run the command no file is found. Where should this file be located? I'm familiar with this process since I'm not really an IT guy....I'm a phone guy. I don't have a problem with manager using my laptop to send the files to...

Is it possible to force a 5410 that has rel6 on it to downgrade to rel5. I have an ip500 on 4.1.15 and the phones say system incompatible. I already added the allow upgrade for 5410's, rebooted they system, I made sure the directories were pointed to the 4.1.15 software. I even tried to trick...

Well that answers it! Thanks for the info. I should have found that but I didn't look at the 1151C as being the problem. Avaya is always changing crap just to mess with my head! Thanks again!

Hey, I can't get a 9608 to power on using a 1151C power injector. I know it works because I tried the injector on a 9650 and it worked. Am I using the wrong power supply? I tried a non Avaya power supply and it worked on the 9608. I'm just wondering if anyone else had this problem or am I just...

I had that same problem a while back. I had to format and recreate the SD and reprogram everything from scratch.

Thanks!

Will the DS30B work with an IP500 R8.0? After reading the docs I'm still uncertain.

Yes I am talking about legacy card carrier and you are right they not supported in 9.1. What about the ip500 DS30, is it still supported? I see the ip400 ds30 are not. I looked at the xima software and like what I saw. How does the price compare to IPOCC?

I was looking at upgrading to contact recorder. It's good to know that Xima is a good call recorder too. I'm checking into that now. I know about upgrading to R9 first, I have to change to a V2 control unit and a couple legacy cards. I appreciate all of the info. Just want to make sure I have...

Thanks for the info. I'll look into it. Is there anything else I should watch out for when upgrading?

I have a 500 R7 with VMP, contact store and CCR. Looking at upgrading to R9.1 CCR will have to be upgraded to Contact Center. What do you all think about Contact Center? Would you recommend a 3rd party app instead? I hate CCR and don't want to make that mistake again. Helpful insight would be...

Thanks amriddle! That worked perfectly!

I haven't attempted this yet. I was just looking for some ideas on how to make this work. If the IVR connects to the IPO on a SIP trunk how I can make it dial out over the PRI? How would you setup a short code for that?