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Hi Mate thanks for replying, turns out the silence was the RADS not hanging up, so had to setup a load of COS for each RAD Thanks

HI I have MiVB 10.1 and MiCC 10.1 In a Q I have a Rad playing after 10 secs then another after 30 secs, in between I get silence not embedded MoH which is what is set to play. in all involved COS I have music on transfer set to yes any help please.

Hi For reference what fixed this was adding FCOS bits to the users FCOS on NuPoint 170, 184, 250, 260, 261, 262, 263, 264, 280, 289 weird I know but it fixed my issue. thanks for your replies

MiNet and MiCollab softphones have the same COS

when the a call comes in to a MiNet phone 6940, I just get the number

Hi Thanks for replying-sorry yeah it is 10.1 I have Gamma SIP trunks. I have already run a CCS all I see come in is the 07xxxxxxxxx

Hi When a MiCollab clinet 9.7 PC or mobile receives an incoming external call the display show "unknown caller and the number" If the caller leaves a VM its from an unknown caller and not the callers number. If I add an alpha tag entry for the incoming number the name and number are displayed...

Hi Mate thanks for your reply, I managed to get this working

Hi I have the 5634 connected on the internal wi-fi network which has internet access. I can see the phone has connected to a internet NTP server so internet access is good. But cant get the 5634 to connect to the MBG. The 5634 is setup on MiCollab with Teleworker enable, on the Teleworker status...

thanks for your replies

Hi VMiVB ver 8.1 I have FTP to /db/eMoH and download the file, there is Mitel KB which says you have to rename the file with a .raw extension and then convert to .wav mono 8bit 8Khz A-Law, I have down all the but still cant play the file on my PC. Any ideas please? Thanks

Thank you

HI What is the best way to move virtual MBG, MiVB and MiCollab from one DC to another

Thanks for reply mate, very helpful.

Hello I'm moving from SQL Express on the enterprise server to remote sql. I know the MiCC and SQL can communicate as I shared a temp folder to move the databases. When I run the MiCC repair and enter the sql server name, which is SQL01 it cant find it. Do you need a DNS for this, adding the IP...

This is a site the size of a small town with other sites also. So, depending on the phones IP address a different CLI is required. I'm going to insert a DDI and send the call to the PSTN and back out, Thanks for your replies

we have, all ARS routes are marked as Emergency

Hi no, when you dial 104012222 it say "not allowed

Hi Mate Sorry yeah, when dialled the caller gets "Not Allowed" CCS traces indicate the ARS is correct, the call is terminated by a ;3; on the end user gateway. you see 2*222 come in from the correct PBX and 2*222 is a valid DN. Just wondered if there is a step I have missed on the gateway making...

Hi Using LBN numbers and Location services and Network Zone ID 222 is SC to 2222 2222 is LBN with prefix 10401 Network Zone ID 1 Phones IP is in NZ1 104012222 is sent to a Trunking Gateway on a emergency route Trunking gateway absorbs 9 digits and inserts 2*222 and sends to another UG This UG...