Hi
When a MiCollab clinet 9.7 PC or mobile receives an incoming external call the display show "unknown caller and the number" If the caller leaves a VM its from an unknown caller and not the callers number. If I add an alpha tag entry for the incoming number the name and number are displayed. How can stop the "unknown caller" being displayed. I have played around with the COS options but as yet had no luck.
Thanks
MiCollab is 9.7
MiVB is 10.2
When a MiCollab clinet 9.7 PC or mobile receives an incoming external call the display show "unknown caller and the number" If the caller leaves a VM its from an unknown caller and not the callers number. If I add an alpha tag entry for the incoming number the name and number are displayed. How can stop the "unknown caller" being displayed. I have played around with the COS options but as yet had no luck.
Thanks
MiCollab is 9.7
MiVB is 10.2