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When making an external call via a SIP phone/Workplace App the call gets blocked (stutter tone like COR restriction). Incoming works, extn to extn works, outgoing calls from digital/analog works. All use the same PRI trunk for incoming and outgoing. Any idea what could be the cause?

Is there a way to add an email address for all mailboxes at once, instead of one at a time? I tried looking under Clipboard but it doesn't seem to help.

Hi, I tried following Avaya's instructions to reset the root password: Procedure At the boot menu, press e to edit the first boot entry. Optional If the server prompts you to enter the user name and password for the grub menu, enter the user name as root and password as @V@Y@_123...

Yes

I can't login to the Call Center on my extn but I can on another. I've tried and failed on multiple types of phones, multiple Agent IDs. I tried it on my extn, 1111, and it fails no matter which set. I thought it was x1111 being programmed in off pbx telephone station mapping but extn 2222...

Has anyone had audio issues with the app on mobile? I'm using it on Android 13 and it seems half my calls have no audio. It also seems to happen on the latest iOS. I tried it on an older version of Android and haven't had any issues and the Windows version also works. I'm on the latest...

No SIP, calls come in via PRI.

Can you use an XMobile license or it has to be a station license?

Is there a way to block a caller ID from reaching any of our DIDs? I know how to do it via VRT to an individual extn.

PRI Thanks

Just wanted to make sure, as I haven't done this in a long time... We are porting our DIDs to a new carrier who will be sending 10 digits. We want all calls to ring direct to their matching 4 digit extns. On "ch inc tru x" we would fill in: Number Len: 10 Number Digits: xxx xxx Delete: 6...

No sorry, I Just deleted the mailbox and rebuilt it and it seems to work now.

Anyone have any idea what would cause a caller to hear different greetings depending on calling internally vs externally?

I set the max simultaneous devices to 1 and to block new registrations when max registrations active but this still happens.

Nope, this is a number I programmed just to test this phone.

I have a J179 that keeps automatically logging out and says "Another user has logged into this extn". Sometimes in 20 minutes, sometimes a few hours. I have no trouble logging back in but this gets annoying. Is there some setting somewhere that causes this?

How do you determine if the issue is your side or the carrier? Any other tests I should run?

Can you be a little more specific? Other users who have this setup don't have this problem. It is only between these 2 specific users. We recently upgraded to CM 8 so could this be a known bug?

One of our VPN phone users has no audio when calling/receiving calls from an on site IP Phone user. If IP user calls out on the PRI (9+10 digits) they can hear but the VPN user's phone doesn't ring, just flashes an incoming call. No issues when calling anyone else, only between these 2. No...

0 is configured in the dial plan as attd.