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  1. gwmyers

    Dial Pad Issue

    CM 8.1 G450 S8700 After dialing a phone number and reaching a Menu The Dial Pad is inactive when trying to select Menu Option XXX XXX XXXX for Sales Dial "5" for example Dial Pad is inactive ("5") doesn't respond When dialing a phone number All Keys Work
  2. gwmyers

    EXTENSION TO APPEAR AS 800 NUMBER

    CM 8.1 G 450 S 8700 Change inc-call-handling-trmt trunk X (X= the trunk you want to look at) I NEED EXTENSION 1800 WHICH IS ON TRUNK 10 TO APPEAR AS 800 XXX XXXX ASSISTANCE PLEASE
  3. gwmyers

    Identify Trunk Service

    Where would i find the Avaya call Flow Chart ?
  4. gwmyers

    Identify Trunk Service

    CM 8.1 G 450 S 8700 ASA stat trunk X Service State in-service/idle There are 2 T1's available for VOICE traffic Each have a D channel No Traffic on 1st T1 What to check? Assistance Please
  5. gwmyers

    Can't Dial Full Phone Number

    it was a COR issue
  6. gwmyers

    Can't Dial Full Phone Number

    CM 8.1 G450 S8700 9641 User can Dial Prefix xxx x Get's a Reorder Can't Dial Prefix xxx xxx xxxx
  7. gwmyers

    Change Security Code

    Thank You
  8. gwmyers

    Security Code

    Thanks for the Replies
  9. gwmyers

    Security Code

    CM 8.1 G450 S8700 Is the Security Code the same for 9641 one-X communicator
  10. gwmyers

    Change Security Code

    CM 8.1 G450 S8700 Need TO CHANGE THE SECURITY CODE ON A 9641 Assistance Please
  11. gwmyers

    list measurements principal

    CM 8.1 G450 S8700 you can get some info using the list measurements principal command. Go to change measurements principal & add the stations in question. After 24 hours go to list measurements principal station XXXX. WHAT IS THE Ext/TAC I thought it was Extension/Trunk Access Code we don't...
  12. gwmyers

    Station Activity

    CM 8.1 G450 S8700 Is there a way to get a record of station activity Example Caller Called Time Date xxxx xxx xxxx xxxx 3:46pm 12/04 On the Phone (9641) The History has this Information in Details
  13. gwmyers

    Advanced Report

    CM 8.1 G450 S8700 How do i cancel (Advanced) Report in ASA
  14. gwmyers

    Tracking Phone Activity

    We have CM 8.1 G 450 S8700 Time of Call Caller Called Duration Very Basic
  15. gwmyers

    Call Accounting

    Good morning We want to collect Call Information We have CM 8.1 G 450 S8700 Is there a Call Accounting application you could recommend? Time of Call Caller Called Duration
  16. gwmyers

    how many entries does the History button maintain

    CM 8.1 G450 S8700 how many entries does the History button maintain
  17. gwmyers

    Tracking Phone Activity

    Thanks for your reply
  18. gwmyers

    Tracking Phone Activity

    CM 8.1 G450 S8700 Is there any way to Track Phone Activity We do use Avaya OneX
  19. gwmyers

    Clear message waiting light on 9641

    CM 8.1 S8500 G450 Need to clear message waiting light on 9641 Can I use CRAFT to Clear
  20. gwmyers

    Verify CM Release and CMM Release

    CM 8.1 G450 S8700 Need to verify Release of Call Manager and CMM Assistance Please

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