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  1. SmoothPlayer

    IP Handset PC Port connectivity during a R9 upgrade

    H, does the PC port (PC) lose network connectivity during a R9 upgrade on the controller?
  2. SmoothPlayer

    Polycom Vvx 500 working on 7.5 Cs1k

    Hi has anyone got this working and if so any tips/ guide Regards
  3. SmoothPlayer

    BCM 3.7 Telephony fails on restore

    Hi i have a 3.7 which had a faulty hard drive, i have replaced the drive. Carried out a universal platform initiation. Msc upload. the exact same as i have done on many occasions before only this time iam getting an error unable to upload telephony to media services card. I have tried...
  4. SmoothPlayer

    SRG 50 R5 USING DASS

    Hi Guys can anyone confirm if srg r5 supports Dass i belive it doesn't, just want to be sure before telling the customer
  5. SmoothPlayer

    BCM 450 R6 1120/1140

    Does any one know the password to change the phone network infomation, system was r5 but when upgrade to r6 color*set no longer works.
  6. SmoothPlayer

    Bcm400 3.7 Cdr real time client ACCESS DENIED

    Hi i have a bcm400 3.7 i have created a user account in the cdr group the same user name/ password as the computer. The error im getting is "Unable to establish event connection Access is denied" The pc is running Xp tried with and without service pack 2 The Bcm has the su99.3 patch. Any...
  7. SmoothPlayer

    Bcm200 /Srg1.5 hard drive failure

    I have a backup, the keycode file should be incorporated in the backup file
  8. SmoothPlayer

    Hunt group external call forward.

    Hi what i do is get a snother handset and set the overflow of the hunt group to this dn and then set a call forward on this dn to the external no.
  9. SmoothPlayer

    Bcm200 /Srg1.5 hard drive failure

    Hi i have a srg200 1.5 (bcm200 v4) the hard drive has failed can anyone tell me if the procedue for changing the disk is the same as a bcm v4, ie the disk auto sync with the msc apply the relevent patches and then load in the back up file. Can i just load in the backup file which was taken...
  10. SmoothPlayer

    Bcm3.7 2/6 split to 3/5 using unified manager

    hi i have a bcm400 and i want to convert to a 3/5 can i do it in unified manager bus7 is free, i no ican use the wizard but want to avoid this lengthy proccess Cheers
  11. SmoothPlayer

    Insufficient Disk Space on Drive E:

    Hi in the maintance tab you need to delete the archlogs.
  12. SmoothPlayer

    Bcm400 V4 Rcc No Skillset avalable to run historic reports

    Hi Bcm400 v4 when trying to run historic reports there is no skillset avalable for selection, real time reports are fine, bcm and server have been reset.
  13. SmoothPlayer

    BCM 400 QSIG

    Tell the customer to ding the ericsson and by another bcm
  14. SmoothPlayer

    Bcm50 R1 - R3 upgrade

    Thanks for your help ive downloaded the upgrade.
  15. SmoothPlayer

    Bcm50 R1 - R3 upgrade

    Hi all does anybody no is it possibly to go straight from r1 - r3 or as i suspect is the process r1-r2-r3. many thanks
  16. SmoothPlayer

    bcm 3.7 cdr -ftp dir err= 5 !!!

    Hi has anybody else had any problems with bcm400 3.7 outputting cdr to an external ftp server, i have this working on a number of bcm 3.7 systems but for some reason am getting the above error in the alarm manger. I have checked all the latest 3.7 patches and can't see any that are relevent to...
  17. SmoothPlayer

    bcm 3.7 cdr -ftp dir err= 5 !!!

    Hi i am trying to transfer the cdr to ftp and i am getting an the following error, "Cant change to working dir err=5!!!" The system has to os and su 99 patch. Thnks

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