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I have CCMA 6.0 installed as workgroup server. when i am trying to access the webadmin application to connect to CCMS server i am getting SOAP error. " The SYstem could not access CCMA Sever to initialise SOAP object. Verify that you have configured the SOAP files with fully qualified domain...

Problem is that of second call appearance on second intercom key and third one going to voicemail. These phonesets have two intercom keys and if I specify fwd on busy after 1st call it straight goes to vm instead of coming to second intercom. And if I don’t specify forward on busy second calls...

I did thas but its not working. I Hv bcm 400 rls 4.0 . I tried to listen to background music by dialing the feature 86 and can hear the music file. Well i am trying by uploading music file on the BCM and playing it. I didnt tried external MOH but still it should give me music on hold.

This is in United States provider tech says they cannot provide 4 digits on NI2 and thats strange. Well i did found out something - I am able to assign 10 digit mapping on the public DN only is the starting digit of this 10 digit number does not matches the destination code in the routing. This...

how I can set music on hold from music manager internally from bcm

GOT IT!!! Destination code conflicts with the incoming digit entry in public network.

Hi Facing an issue with DID Pri trunks where the customer PSTN service provider can only pass 10 digits as incoming digits or number in the system and depending on the number it needs to be routed to specific extensions. I changed the public received number length under dial plan public...

Hi, I did that and working now. Thanks for the advice.

I have installed DTM Module on bus 6 in BCM 400 system with 3/5 split. I have only one DTM module and this is a new system. Done switch settings as per manuals and also initialized the system after inserting the module. I can see on Telephony resourses TAB that BUS 6 is Unequipped. I programmed...