The CCR only send the call to the mailbox to take a message but does not transfer the caller.
How should I program the CCR? They do have CENTREX transfer on the phone line.
Thank you
Thank you is it possible for me to lets say build a CCR using the digits 2,6,6 and as they dial the 2 it takes them to the next menu, 2,6 etc then another menu and then the final on that will transfer them? So it would simulate a real extension number?
Can they be used for virtual DN's for example I am using ROUTES and DEST to allow us the ability to call our other offices and cell phones and that works well. We can dial from any handset we can transfer ext. however the problem comes in when the calls are answered at night by the auto...
Can they be used for virtual DN's for example I am using ROUTES and DEST to allow us the ability to call our other offices ad cell phones and that works well. We can dial from any handset we can transfer ext. however the problem comes in when the calls are answered at night by the auto...
I can't seem to find any documentation regarding the list of DN's called Active Application DN's. Can someone tell me what these are used for? There seems to be about 10 of them listed.
I have done a soft reboot but not a power down and power on reboot just because it is so old and I did not want to take the chance that it would not come up. Will a power cycle reboot do the trick?
I believe that I am suppose to do a reboot and wait til the lights change to yellow and then turn...
Strange thing that happened a few weeks ago. The night service that has been working for years on the BCM 400 3.7 stopped. I have checked and rechecked the configurations and it still will not work. It was set for M-F 9am to 530pm lunch 1pm to 2pm and closed sat-sun.
Everything else is ok and...
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