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  1. jbart511

    BCM Data Migration Manager doesn't retrieve Call Pilot data

    I tried using the 1.1.7 after your previous post and after I downloaded it I couldn't even get it to run. Went ahead with the upgrade using the 1.1.5. Let the customer know in advance that we were going to have to rebuild the voicemail from scratch so they could get their messages out. So they...
  2. jbart511

    BCM Data Migration Manager doesn't retrieve Call Pilot data

    I know that you need to default the password when going from versions 3.x to 4.0. The upgrade doc for 6.0 just says that after you migrate the data to the 450 that all user passwords will be reset to default. It isn't a Pre-Upgrade Activity to change them to default when extracting the data. The...
  3. jbart511

    BCM Data Migration Manager doesn't retrieve Call Pilot data

    I have a BCM 400 4.0 that is patch current as of 7-22-13. I am trying to upgrade to BCM450 6.0. When I run the data migration manager (version 1.1.5) I get the following errors when it tries to retrieve the data from the Callpilot: 69 Info Start extracting Callpilot System Configuration 70...
  4. jbart511

    BCM400 3.6 destination codes

    Programmed from scratch because I didn't have the patch level. The programming disappeared about 2 months after the hard drive was replaced after the system rebooted itself. Looks like it may have been a fluke occurence. Been running for about a week now with no issues. Did a hard reboot just to...
  5. jbart511

    BCM400 3.6 destination codes

    I have a BCM400 3.6 that I had to replace the hard drive and power supply on a couple of months ago. Last week the customer's PRI dropped. This caused the system to reboot (not sure why), the voicemail didn't sync up and all the destination codes disappeared. I rebooted it to get voicemail back...
  6. jbart511

    BCM 400 External Call Forward

    Send Name Display was already unchecked. Also, it said in the thread that they could dial the extension from AA and the call would transfer okay. The customer is opening a ticket with their carrier to see if we can make some test calls and have them monitor the adtran to see what they are...
  7. jbart511

    BCM 400 External Call Forward

    This is on a PRI. There is an Adtran 908e in between the smart jack and the BCM. I can see the system grab a line and try to send out the forwarded number correctly after the AA answers the call and I enter the forwarded extension number. So it looks like the Adtran doesn't like what it is...
  8. jbart511

    BCM 400 External Call Forward

    I have a BCM 400 4.0. A user has external call forwarding set up. His desk phone is forwarded to his cell phone. The forwarding works if his extension is dialed from another extension or a call comes into the receptionist and she transfers it to his extension. If the call come into their back...

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