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@azrael2000 thanks for the tip, I used to work on ssa just on purpose but I didn't think to use it in this case. Some updates on my side: we are now using a different fax machine, this one at least can send dial digits to the IPO. But now I have an issue sending the call to the outgoing trunk...

Yes, analogue phone works just fine, dialing in and out

@joe2938: indeed, the Line is used and its type is configured as "PBX" @derfloh: this fax machine apparently doesn't have those settings. What happens from the fax machine point of view is: scanning the paper, dialing, after few seconds intermitting beep, like if it's waiting for the other...

Hi joe It's the default extension for an analogue line, no modifications on it. Well, I even tried to change the device classification as "fax" but it didn't change the result (afaik it has nothing to do with my issue). Again, if I connect phones on that ports, it will work just fine. The issue...

Hello again everybody an issue with my IPO 9.0 on analog faxes. First of all, I set up 2 analog extensions/users, which are working good with pots phones (dial in / out). But if I use analog fax instead of phones, I can't establish fax calls between the two of them (not to mention towards...

Well, as far as I've read here and in other forums, QSIG does not support partial rerouting, so it doesn't help in my case.

By the way, the partial rerouting is not working with call transfer (triggered on the phone: call on hold and then transferred to C party), but I have the impression this might be normal. Do you agree?

Finally the partial rerouting is working fine now, thanks to some settings at Ericsson side. Nothing changed at IPO side. Just FYI it is working as expected regardless the short code / ARS that is used to deliver the second leg of the call, so I'm still applying the ARS with N/Dial/Ns27778E/2

Trying with no CLI altered, the result is the same, I mean the facility message is rejected and the IPO itself setup the forwarded call, so the PRI channel is not cleared. I really think it could be due to the switch, not to the Avaya...

Hi, here is the trace with ISDN L3 Thanks for your help http://files.engineering.com/getfile.aspx?folder=4bd3d6b7-d3b5-4751-8f93-2d2ee628a0ed&file=partialreroutingKO_ISDNL3trace.txt

Hi can you please elaborate why do you think it can be related to the short code? From the logs it seems it applies the short code correctly, in fact the CLI and dialed number are good, furthermore it seems the IPO has sent a facility message, as expected for partial rerouting. But maybe I'm...

Hi IPGuru in fact it is CPE so I would expect to work. I attach a monitor trace, both first leg and second leg involve the PRI (line id 9). What do you think about? EDIT: seems like the IPO is sending facility and receives an error, do I understand correctly...

Thanks janni78 I have already tried with both "Force Number Plan to ISDN" activated or not. Nothing changes [sad] I can't find any other useful information on the web, since as you said this feature is supposed to be as simple as putting the flag on the Line. As for the monitor trace, I'll try...

Hello everybody I'm testing an IP Office 9.0 connected on a PRI to an Ericsson switch. We would like to test partial re-routing and I have activated this flag on the IPO, then configured forwarding unconditional on a user. The partial rerouting is active on Ericsson as well. But, when IPO gets...

Agree with Pepp77, in the SIP URI entry put the PAID "Use Credentials User Name", that should work just fine.

Ok, good to know, thank you! Federico

Hello, I'm using a Demo version for a network certification with a SIP trunk. I don't see any possibility to do T.38 neither on the SIP Line nor on the Extension/User side. Can anybody confirm that only G711 is supported in the Demo system? Thank you in advance Regards Federico