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  1. itstops

    7.1 Upgrade, new 5212's, How do I log in?

    Used 3300 help. It appears that I need to use a code. Three sets, three procedures. Awesome!
  2. itstops

    7.1 Upgrade, new 5212's, How do I log in?

    I'm used to 5220's and 5140's. If they are acd enabled, superkey(on 5220) or ACD softkey(on 5140) enables you to do your biznaz. Upgraded to 7.1, bought some 5212's, registered them and selected acd radio button, hit superkey and it says phonebook(sort of like a 5220 that isn't acd enabled). Do...
  3. itstops

    How much time to upgrade 3300ICP?

    From the time we launch the sw installer, roughly how much time before the switch(3300icp) is ready to accept calls again? My dealer is coming in the morning and its been a couple years since we've done it. We're going from 5.2 to the latest version of 7. Thanks, Steve
  4. itstops

    Multi ringing for ACD group

    i actually replied to this thread acknowledging my mistake and i started a new thread. I still don't see either. Sorry again, Steve
  5. itstops

    Multi ringing for ACD group

    From the time we launch the sw installer, roughly how much time before the switch(3300icp) is ready to accept calls again? My dealer is coming in the morning and its been a couple years since we've done it. We going from 5.2 to the latest version of 7. Thanks, Steve

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