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Automatic Upgrade of Agent desktop display version 6 to 7
The user has full administrator rights on the pc... acutally I'm logged using local administrator account. Does anyone has upgraded from CC6 to CC7 and got the automatic upgrade of ADD working somehow?- BeastKiller
- Post #3
- Forum: Nortel: Symposium call center solutions
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Automatic Upgrade of Agent desktop display version 6 to 7
Hi, We are currentlys working on upgrading from cc6 to cc7. The issue that we are currently encountering is that we get an error when starting Agent desktop displays version 6. The automatic upgrade setting is checked on the ccma server... so we could expect "ADD Version 6" to upgrade itself...- BeastKiller
- Thread
- Replies: 2
- Forum: Nortel: Symposium call center solutions
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CallPilot problem
Sorry acewarlock, my mistake. It's 15 licenses left. And for adding oder mailboxes, yes I can add oder mailboxes both informational and subscriber. It seems to be only some mailbox numbers (can't add 266 and 228). I've contacted Telus technical support and they oppened a ticket at Nortel's...- BeastKiller
- Post #4
- Forum: Nortel: Business Communications Manager BCM
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CallPilot problem
Hi, We have a BCM here running version 3.6 and we are having a problem adding new mailboxes in the CallPilot. We have 15 mailbox licenses and we're trying to add mailbox number 266. We're able to go through the entire process without any error message but the mailbox never shows on the...- BeastKiller
- Thread
- Replies: 3
- Forum: Nortel: Business Communications Manager BCM
