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Yeah, I just wish it was someone elses money :) Considering the amount of configurable options in Business Element Manager and Callpilot Manager, I'm a bit miffed that I can't set this feature in either of these 2 programs. Out of interest though, where is the cheapest source for keycodes?

That's how his post read, weird as it sounded. I'm guessing that acquiring keycodes = spending money that I haven't got. Thanks all the same.

Thanks. Is the software called actually "$$" ? Where is it available from?

Hi all, We have our BCM50 Autoattendant set up with a couple of Greetings and CCR Trees. What I would like to know is... Is it possible to prevent a caller from bypassing the full Greeting before it's finished? At the moment, if a caller presses on their keypad during the Greeting, they get...

I think the actual setting to change the number of rings before pickup is somewhere within the Business Elements Manager software. However, your BCM already has an after-hours senario programmed in, so I guess you just want to copy this senario to your holiday days. I'm guessing that in the...

Not sure if you can configure this using a deskphone, but you can by using Callpilot Manager software, on a PC connected to the same network as the BCM50. You can download CallPilot Manager from the BCM50 itself, by opening the IP address of the BCM in your PC's browser (might be...

Thanks for the suggestion curlycord... I did try installing Personal Call Manager direct from the BCM a couple of months ago, unfortunately the installation was unsuccessful on the PC where we need it most. It's running Windows 7 - so should be compatible. The installation hangs after...

Hi, There's 2 little things annoying me regarding our BCM50 setup, any help welcome... When our incoming calls go to voicemail, our outgoing message instructs callers to leave a message after the tone. The problem is, the tone is barely audible. Anyone calling from a noisy environment misses...

Thanks for your advice DBrewsky. The Report Log shows the following: minor 2012-01-03T18:58:10.453654 bcm50 STLog [3396]: eventID=44010; message=VoiceMail - Message Forwarding - Mailbox 100 - A email messaging error occurred while delivering the message.; problemResolution=Message forwarding...

Hi, I'm a relatively new user of BCM's, and have a problem I'm hoping someone could help with please... We use our BCM50 to forward voice messages to a google webmail account. This was set up using CallPilot Manager and Mailbox Manager. Periodically (once a month or so) this feature turns...