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My provider is now passing the right digits! and DID now works. :) jayklm

It seems that when my rep placed the order, he was not specific enough. The CO programmed the new DIDs just like they did for the mainline (delete 7 add custom digits 770). So the order has be submitted again to leave the main number as is and do a delete 4 for the DID numbers. To me this...

Franke: I did not configure anything on my side for the "new" DIDs other than setting up adjunct extensions as place holders for DID digits 600 to 619. When we switched T1 providers, we had problems with the digits the CO was passing. They are now passing only 770. On our legend...

Ok here is the situation, We have a plain T1 (not pri) going to a 100D card. Our provider is sending 770 as the digits. Calls come in on the main number via the T1. Calls are directed to the auto attendant. Everything works fine. Now we just added 20 DIDs to our T1 service. When a call is...

Where can I find some information on WinSPM and the monitor? I would like to learn more about what can be done with the monitor and what can be monitored like DID digits and other cool things. I tried asking Expanets and they said the information was proprietary and he could not give me any...

ahh.. So if I want to pass calls directly to an extension, All I need to do is renumber one of the operators terminal to 808? I dont have access to our phone system right now. I would have to free up 808 right? I think it is set up as an adjunct. I will give it a try. Thanks jay

I have a Merlin Legend with an unsupported conversant voice mail system(486). I need to temporally turn off the auto attendant. I need all calls coming in on our T1 to go directly to the operator’s terminal (ext 100). We have a plain T1 going to a DS100 card. The T1 is passing 808 as the...

We acquired several Valcom V-1020C amplified Ceiling Speakers. I have one of the units connected to a trunk port (805) on my Merlin Legend. I programmed the trunk port for a “Loud Speaker”. Now the only way I can page with that set up is if I program a button for that trunk or do a line...

Hmm… Prior to switching to our new provider, all in bound calls where being sent to the auto attendant by default. After switching, we had to set up the auto attendant with the last 3 digits of the 5 different phone numbers going to that T1. This is the DNIS digits that was being sent to us...

I think I am having the same problem. When we call someone with callerid, our number/name does not appear. Before we switched T1 providers the callerird information was passed. Am I yelling at our new provider for nothing then?! :) We have a Merlin Legend with a D100 card. I was told our...

That looks like a cool device. We have a old Merlin Legend. You can program just about everything from the “programming” phone. This did not help me when I had to change something from home. I ran another cat5 cable to my office. I connected console port directly to my serial port on my PC...