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What version of Outlook are you using? Are there any group poilcy restrictions in place on the user account? have you installed TAPI? note that this will only work on 32bit. may sound silly but i must also mention. you have got contacts in your outlook with the same numerical format as...

you really need to know how to DTE on site quickly. Ive been on a site. SOE installed and configured. 5 minutes from leaving to go home. The final merge/reboot and bang. Config screwed up on the send back to the unit. luckly enough i had the serial cable still in the back of the unit. Just...

fron the knowledgebase Integration with Contact Management packages To facilitate screen popping of the contact details of an incoming caller, dialing from the contact record with a simple mouse click and simple creation of new contact records with auto-insertion of the telephone number while...

Why would it depend on what phones he had?

cheers lads. i knew they were taking the piss with me. im usually working long hours and expected to even vpn into clients to do work after hours from home. I know at the end of the day its a big responsibility and the slightest change can knock out a kit. How many of you have had your...

I work for a small IT company who look after servers and support for about 100 different companies across the country. either on site or remotely. We took on comms stuff last year and i was basically dumped with the telephony. ranging from 2T4A right through to multi module ip500 callcentre...

Still says US for your interest. thanks for your help and advice here. Ill have to double check myself on each field i think! Still a crap gui to work with dont you think? by the way. I have my ACA - Implement. Been doing avaya for about 12 months now. Also have my MCTS In Visa...

Wow.. thanks ill have a go at this. im very reluctant to import something like this on a live system though.. the slightest mistake could kill the kit. Still begs the question. Why do we have to go round the houses for something so simple.

OK heres my rant! When will Avaya make the IP Office manager a lot easier to use on the field? What i mean is im going through an 182 user IP500 install with the users using 5410's. Default install gives the phones 3 CA. User rights will only take me so far. I can take the 3rd CA key...

check you have permission to access FTP protocol on the network you are on. There may be a firewall thats blocking outbound FTP connections

another thing guys. in the text file instructions (or anywhere else for that matter!!) it doesnt mention that you need to put the license file in the same directory as the conversion TFTP files. Ideally you could put the whole file set within your manager working directory. When the...