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I was able to solve the problem by uninstalling and reinstalling IE7. Thank you for your help!

Hello, We are running IE7 on an XP Pro SP2 machine. IE7 has been working just fine on this machine for months. When the user came in today, IE7 started crashing. No updates or system changes were made to this machine (windows update is also turned off). When you open IE7, it immediately...

Hello all, We have SQL 2005 Developer Edition installed on a computer. When we initially installed it, we set it up for Windows Authentication. We now found that we need it to be Mixed Mode Authentication. Is there a way to change it without reinstalling? Thanks!

We don't even get the option to register that instance. In the server list that shows up when we try to register, only the first instance shows up. I think we are just going to do a full uninstall and install only one instance (the licensed version that we purchased) to see if that clears up...

We installed the trial version of Microsoft SQL 2000 (instance 1). The trial license is nearly up. So, we tried installing the licensed copy of Microsoft SQL 2000 Developer Edition w/SP4(instance 2). However, we are unable to see instance 2 in the enterprise manager. We only see the local...

I have a user with an IBM Thinkpad laptop, and when she types a capital T (i.e. shift T), it deletes text she has typed and she has to start over. She also reports that using this key combination highlights everything except the first few words and then they all disappear. User is typing...

You might be able to achieve this using the registry. This assumes you are using a Windows OS. Always remember to backup your registry before making changes. Microsoft has articles on how to do this. In the registry (start, run, regedit), navigate to...

Thank you for your responses! I was able to correct the problem by doing the following: In the Properties of the XP machine's local area connection (LAN), I deselected File and Printer Sharing for Microsoft Networks, clicked OK, and closed out. I then went back in to the properties, selected...

I have a Windows Server 2003 machine (not setup as a domain controller) that I need to install a shared printer on. The shared printer is an HP LaserJet 4350, and is attached to an XP SP2 machine within the same domain. When I tried to add the printer to the Server 2003 machine, the printer...

Thank you fumei and onedtent for your thorough and helpful replies! I am happy to say the issue is resolved now. The user had a program called Complete PDF installed, which had an add-in installed in Word. Once I uninstalled the program, the problem disappeared. Great tip onedtent. fumei...

Thanks all for your input...much appreciated. I had the user do the following: Open Word Create brand-new template Close template Open template, File, Save As, newdoc.doc Close document and template Reopen newdoc.doc Add text Save and close newdoc.doc And she still gets a prompt to save...

My apologies, she is getting prompted to save the template each time she closes a document, not just when exiting Word. Here is the process she uses: Creates new template Opens new template Pastes text into template Saves as document She is making changes to the style attributes in the...

Each time one of our users closes out of Word 2000, she gets the message "Do you want to save the changes you made to template_name.dot?", and the options are Yes, No, and Cancel. The template_name changes depending on which document is open, no surprise there. She is not opening templates to...

I solved the issue if anyone's interested: On the W2K DC Group policy, I added the NETWORK, SERVICE, and ADMINISTRATOR accounts to GENERATE SECURITY AUDITS, LOG ON AS BATCH JOB, LOG ON AS A SERVICE, and REPLACE PROCESS LEVEL TOKEN. Also, on the W2K3 server, right-click the FAX service, click...

Thanks for the info. It's gotten me a little further in the troubleshooting process. Unfortunately, just enabling it didn't solve the problem; I'm still getting all the access denied, etc. error messages on my W2K3 server. Thanks for the input, though, it is appreciated!

OK, I've found the Restricted/Permitted Snap-ins and enabled the FAX Service Policy (it was not configured). Is there something more I need to configure? I don't have a lot of experience with Group Policy, so I'm not sure what to do next. Thanks!

Thank you for your response! I have not tried that. Where is the User Configuration located, and do I look for it on the Windows 2000 Domain Controller or the Windows 2003 Member Server? Thanks!!

Our network/domain is running off of Windows 2000 Servers, one of which is used for Group Policy administration. Recently, we’ve added a Windows 2003 Server member server to our domain. The primary function of this Windows 2003 server is to run a specialized software program that runs with our...