Thanks for the input guys.
Release Level: 4.2 SP2 PR1
Platform MXe, 512MB RAM
Call flow: External call comes in on 400 (primary number). Receptionist then connects call to user via 5448 key unit. If the primary number is busy, I need the incoming call to shift to 424 (secondary number). If...
I've got two 5224 IP sets, both with 5448 Programmable Key Modules with one already in place as a Reception phone.
The plan is to set the second phone up in another part of th building as a secondary Reception.
What I'm after is, someone (external) rings extension 400 (original 5224/5448 set)...
Thanks Sarond.
A bit beyond my level of experience I'm afriad. I'll get my provider to sort that side of things out rather than making a hash of it myself.
Cheers for the info though.
Regards
Hi everyone.
I'm trying to set up the Hot Desk feature for a few of my users, and I appear to have hit the metaphorical brick wall.
I have a 5340 as the "hotdesk" phone (we'll call this extension 403) which I have setup with the Hotdesk hotkey, setup a hotdesk user (we'll call this extension...
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